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Before You Post: Troubleshooting Guidelines

Dear cryoSPARC users, Thank you for communicating with us on the discussion forum. Before you post your topic, check the following items: Are you on the latest version of cryoSPARC? cryosparcm update and see Softw…

0 5025 October 15, 2018
Error importing .EER files
0 4 September 26, 2022
Images not loading into the crysparc project pages
Troubleshooting
closed
3 231 September 26, 2022
Connecting CS Live micrographs and external particle coordinates
Import and Export
open
4 58 September 26, 2022
I deleted some .mrc from the extract folder by mistake
Features and Functionality
1 36 September 26, 2022
Importing particles and micrographs from CryoSPARC to Relion
Cryo-EM Data Processing
hold-off
4 98 September 25, 2022
Volume scale of reference
0 26 September 25, 2022
3D reconstruction of simulated particles with high SNR
3D Reconstruction
open
4 71 September 23, 2022
Ctf phase shift
Troubleshooting
open ,  issue_recorded ,  t-1500
1 57 September 23, 2022
Search function for Job P1/Jxxxx
Features and Functionality
0 33 September 23, 2022
Reconstructing with full particles following local refinement
Local Refinement
open
3 46 September 23, 2022
Blob Picker cufftAllocFailed error
Troubleshooting
3 37 September 23, 2022
Change ROOT_URL for Meteor Webapp
Features and Functionality
request_recorded ,  1631
21 935 September 23, 2022
No merging tool available?
Features and Functionality
hold-off
2 55 September 23, 2022
Gain reference from falcon4 camera
Import and Export
open
24 796 September 22, 2022
Motion correction of tif files in a sshfs mount
Motion Correction
hold-off
3 43 September 22, 2022
Topaz Threads not appearing in cluster integration
Particle Picking
open
4 58 September 22, 2022
EER file import error
Import and Export
open
9 570 September 22, 2022
Http timeout issue of cryosparc
Troubleshooting
open
14 168 September 22, 2022
Manual pick did not show all micrographs
Troubleshooting
hold-off
1 48 September 22, 2022
Importing particles back to RELION/4.0
Import and Export
hold-off
4 87 September 22, 2022
How to improve local refinement of fibres
Local Refinement
hold-off
0 44 September 22, 2022
2D class with reference input
2D Classification
open
6 167 September 22, 2022
Import of EER super slow
Import and Export
open
12 530 September 22, 2022
Crosslinking of transient interacting complex?
Cryo-EM Sample Preparation
hold-off
3 100 September 21, 2022
Cryosparc took hours to start when SSD cache is turned on
Troubleshooting
open
11 126 September 21, 2022
CTF Correction dtype error
Install, Configure and Update
open
3 53 September 21, 2022
Import Templates job failing
Troubleshooting
open
2 48 September 21, 2022
Very low B-factors in local refine + 3D class
Local Refinement
open
0 60 September 21, 2022
Provide templates for 2D classification
2D Classification
hold-off
1 289 September 21, 2022