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Before You Post: Troubleshooting Guidelines

Dear cryoSPARC users, Thank you for communicating with us on the discussion forum. Before you post your topic, check the following items: Are you on the latest version of cryoSPARC? cryosparcm update and see Softw…

0 4809 October 15, 2018
Not bad resolution, but some part seems stretched
Local Refinement
hold-off
3 85 August 16, 2022
How to identify / correct image misalignment in symmetric protein
3D Refinement
0 21 August 15, 2022
3D classification - output particles from intermediate iteration in failed job
3D Classification
open
2 33 August 15, 2022
Password requested for each job
Install, Configure and Update
open
19 83 August 15, 2022
Value error: total size of an new array must be unchanged
Local Refinement
open
0 32 August 14, 2022
Reintroducing subtracted volume
Tips
hold-off
4 71 August 15, 2022
Group name particles does exists 2 times
Import and Export
open
1 30 August 15, 2022
Poor resolution of 2D classes
2D Classification
hold-off
2 81 August 15, 2022
How do overcome "static electricity" in vitrification or clipping?
Cryo-EM Sample Preparation
hold-off
8 220 August 15, 2022
Small soluble protein can't be well aligned in certain orientations
3D Refinement
hold-off ,  user-advice
22 331 August 13, 2022
Connection to license server FAILED
Troubleshooting
open
2 40 August 12, 2022
Show only picks corresponding to selected particles (Live)
CryoSPARC Live
open ,  request_recorded
1 55 August 12, 2022
Change ROOT_URL for Meteor Webapp
Features and Functionality
request_recorded ,  1631
20 811 August 12, 2022
OSError: for command_core (OSError #98)
Install, Configure and Update
open
4 44 August 12, 2022
Cluster mode in 3DVA, cluster = trace?
3D Variability Analysis
open
9 538 August 12, 2022
Sorting helical heterogeneity
Helical Processing
open
7 182 August 12, 2022
Error when updating from v3.3.1 to v3.3.2
Install, Configure and Update
open
5 83 August 12, 2022
Manual particle picking for all micrographs in cryoSPARC
Particle Picking
closed
8 1500 August 12, 2022
Resolution over estimated for falcon 4
3D Refinement
hold-off ,  later-for-dashboard ,  user-advice
2 94 August 12, 2022
Background Blob in Full Frame Motion Correction Exported .cs Files
Motion Correction
open
0 51 August 11, 2022
Deep Picker Error: No particles corresponding to input micrographs were found
Particle Picking
open
6 443 August 11, 2022
Mask for heterogeneous refinement
Features and Functionality
1189 ,  request_recorded
2 270 August 11, 2022
Feature request: Prioritize latest exposure
CryoSPARC Live
open
2 86 August 11, 2022
Job stuck on particular gpu (GPU1)
open
4 55 August 11, 2022
How to import the selected template in other workplace template
Import and Export
open
0 29 August 11, 2022
Job failing when generating 2D classes (cache permission)
Install, Configure and Update
open
1 34 August 11, 2022
No such file or directory: 'nvcc'
Install, Configure and Update
open
7 85 August 10, 2022
Fresh install of an operating system and cryosparc
Install, Configure and Update
open
1 68 August 10, 2022
Topaz model not extracting from full dataset
Particle Picking
hold-off
4 63 August 10, 2022