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Before You Post: Troubleshooting Guidelines

Dear cryoSPARC users, Thank you for communicating with us on the discussion forum. Before you post your topic, check the following items: Are you on the latest version of cryoSPARC? cryosparcm update and see Softw…

0 4417 October 15, 2018
Difference in time consuming among iterations of 2D classification
2D Classification
open
2 48 May 18, 2022
Keep Common Particles Only
Features and Functionality
open
0 23 May 17, 2022
2D classification options missing
Install, Configure and Update
later-for-dashboard ,  hold-off ,  user-advice
2 26 May 17, 2022
Unable to see clusterlane queue
Install, Configure and Update
open
5 73 May 17, 2022
Import mask issue
Import and Export
open
0 28 May 17, 2022
Volume series download for 3DVA clusters
Features and Functionality
open
0 26 May 17, 2022
cryoSPARC fails to create a new directory for SSD cache
Install, Configure and Update
open
1 26 May 17, 2022
How to adjust the symmetry of a map in cryosparc?
Data Processing Strategy
hold-off
0 19 May 17, 2022
Frequent mongodb crashes
Troubleshooting
open
4 67 May 17, 2022
Pcluster version support
Install, Configure and Update
hold-off ,  open
1 53 May 16, 2022
No particles from filament tracer
Particle Picking
open
0 13 May 13, 2022
Topaz could not find GPU
Troubleshooting
hold-off
1 55 May 16, 2022
How to refine pixel size?
Post Processing
hold-off
6 2002 May 14, 2022
Ab initio performance degradation?
3D Reconstruction
open
2 87 May 13, 2022
Cryosparc v3.3.2 stalling at command_core: started
Install, Configure and Update
open
5 79 May 13, 2022
Bin micrographs
Cryo-EM Data Processing
hold-off
22 440 May 16, 2022
Scripting local refinement volume alignment: pycuda question
Local Refinement
open
0 44 May 13, 2022
Manual definition of refinement alignment center
Features and Functionality
hold-off
14 199 May 13, 2022
About local refinement
Local Refinement
open
2 153 May 13, 2022
Reducing number of files
Features and Functionality
open
3 81 May 13, 2022
License ID Variable keeps vanishing
Install, Configure and Update
open
6 56 May 13, 2022
What can I do if the density map of the regions in motion from the 3DVA cluster mode is too bad to be properly builded?
3D Variability Analysis
hold-off ,  later-for-dashboard ,  user-advice
11 94 May 13, 2022
How Cryosparc Live watches new files in directory?
CryoSPARC Live
open
0 47 May 13, 2022
NU refinement report 3.0 A resolution but the quality is bad
3D Refinement
hold-off ,  user-advice
10 139 May 13, 2022
Using RELION-4.0 normalised particles in cryoSPARC
Tips
open
2 79 May 12, 2022
Stack_reference missing with csparc2star.py
Import and Export
hold-off
0 33 May 12, 2022
Reset input per-particle scale keyword for scripts
3D Refinement
open
0 36 May 12, 2022
Over-refinement with adaptive marginalization
3D Refinement
open
1 119 May 12, 2022
Project import is failing
Data Management
open
5 59 May 12, 2022