Troubleshooting


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About the Troubleshooting category
0 587 February 8, 2017
Before You Post: Troubleshooting Guidelines

Dear cryoSPARC users, Thank you for communicating with us on the discussion forum. Before you post your topic, check the following items: Are you on the latest version of cryoSPARC? cryosparcm update and see Software…

0 2998 October 15, 2018
cuMemAlloc failed: out of memory
open
1 27 June 16, 2021
Inspect pick job after Filament Tracer crashes
issue_recorded ,  1342 ,  1443
6 245 March 11, 2021
Plotting error in inspect particle picks job
1342 ,  1443 ,  issue_recorded
2 116 June 4, 2021
Can't open license applying web page
closed
1 15 June 16, 2021
[Errno 2] No such file or directory during 2D classification
open
16 153 June 16, 2021
Error importing K2 camera movies
1092 ,  issue_recorded
1 220 June 15, 2021
32bit mrc movies import error
hold-off
2 82 June 15, 2021
Error for NU Refinement with static mask
issue_recorded ,  1043
13 718 June 14, 2021
AssertionError: Micrographs are not connected to this job
closed
3 42 June 14, 2021
Motion Correction Not Working with T20S Proteasome Tutorial Data
open
3 69 June 11, 2021
Error while 2D Classification
open
12 236 June 11, 2021
Case Study: Yeast U4/U6.U5 tri-snRNP
closed
5 70 June 11, 2021
Syngularity and Cryosparc
hold-off
0 39 June 11, 2021
Issues with importing K3 data collected by EPU
open
2 50 June 11, 2021
2D classification of template-picked particles causing issues
open ,  user-advice
3 89 June 10, 2021
Template-picked particles causing issues during 2nd iteration of 2D classification
hold-off ,  user-advice
2 66 June 10, 2021
Fewer particles doesn't reduce SSD space required?
open
5 74 June 9, 2021
Local resolution meet a err
issue_recorded ,  1484
2 49 June 9, 2021
Local Resolution Estimation Output Empty
issue_recorded ,  1484
6 83 June 8, 2021
Unable to import project from /data1/shuaishuai/P1: name 'audit' is not defined
closed
2 46 June 8, 2021
Value Error with Extract from Micrographs
open
22 148 June 7, 2021
Problem importing particles - ValueError cannot reshape array of size 0
hold-off
4 66 June 5, 2021
Patch motion corr: AssertionError: Get rid of patches that are too close to edges
open
10 385 June 3, 2021
AssertionError: Gain reference for EER must be 4096 x 4096
closed
5 85 June 3, 2021
Identifying micrographs with 0 particle picks
open
1 40 June 3, 2021
Micrograph shape mismatch errors
closed
3 90 June 2, 2021
Particle extraction error
closed
4 66 June 2, 2021
Error in Extracting from Micrographs after Topaz Extract
closed
5 161 June 2, 2021