Privacy - CryoSPARC Discuss

Privacy Policy

Last updated: July 24, 2018

This Privacy Policy describes how Structura Biotechnology Inc. (“Structura”) collects and uses information from users of our web site located at https://discuss.cryosparc.com/ (the “Site”). Structura reserves the right to modify this Privacy Policy at any time. Your continued access to or use of the Site after such modification indicates your acceptance of this Privacy Policy as modified.

Information we collect

Account information: You may provide us with information in connection with the creation and management of an account for the Site, such as your name, email address, and a password to register for access.

Error/feedback information You may provide feedback, error messages, screenshots, images, or other information when you post on the forum for help or support.

Log data: When you view content or otherwise interact with the Site, we may use Google Analytics (which use cookies* and similar technologies) to collect and analyze information about how the Site performs and how users navigate through and use the Site. Google Analytics gathers information about your use of the Site over time, such as your IP address, browser type, internet service provider, referring and exit pages, timestamp, and similar data about your use of the Site. You can learn about Google Analytics at https://policies.google.com/technologies/partner-sites. Google provides further information about its privacy practices and offers a browser add-on to opt out of Google Analytics tracking.

*Cookies are text files stored in your browser which save and retrieve information about your visit to a website or application. Our Site may from time to time use cookies to understand user behaviour, and to administer and improve the Site. Most web browsers automatically accept cookies, however you may delete, or disable cookies by following the instructions at http://www.allaboutcookies.org/manage-cookies/. Please note that rejecting cookies may result in an inability to use certain features of the Site.

Other information: You may otherwise choose to provide us with information when you create a post, reply to user questions, fill in a form, contact our customer support, or respond to surveys.

We use information we collect to:

Authenticate, verify and enable your access to the Site
Better understand user requirements and inform product development
Improve the overall stability, security and features of the Site
Maintain, test and troubleshoot the Site
Provide help and support, including responding to your feedback and questions
Inform you about new features and updates to the Site
Comply with legal and regulatory requirements