Issues updating to cryoSPARC v2.12.2

Troubleshooting
7

Hi @dcui91,

To cleanly reinstall cryoSPARC, first:

  1. Ensure cryoSPARC is turned off:
    cryosparcm stop
  2. Then, ensure no zombie processes are still running. Kill the processes if they are.
    ps -ax | grep “supervisord” (kill only the process that is running from your cryosparc2 install)
ps -ax | grep “cryosparc2_command” (kill all the matching processes related to your cryosparc2 
instance)
ps -ax | grep “mongod” (kill only the process running your cryosparc2 database)

e.g. kill 82681
  3. Remove the socket file inside the /tmp folder
    /tmp/cryosparc-supervisor...XXX.sock
  4. Force reinstall cryoSPARC:
    https://cryosparc.com/docs/reference/install/#forced-update