Unblock cryoSPARC license server

It seems our institute has blocked the connection to cryoSPARC license server, which domain name or IP should I tell them to unblock the connection? is “cryosparc.com” enough?

Hi @bing,

In order for the licensing system to work, the machine that runs the cryoSPARC master instance needs to have https://get.cryosparc.com whitelisted.


Thanks @sdawood, What about updating future cryoSPARC release? which site should be whitelisted?

Hi @bing,

It’s just that domain that needs to be whitelisted for updating as well.

- Suhail