Local license is expired

It has been working fine until today I got “Error connecting to cryoSPARC license server. Checking local license file. Local license is expired. Please re-establish your connection to the license servers.”

How to fix it? The internet is fine and I can ping get.cryosparc.com. Thanks a lot.

cryoSPARC v2.15
centOS 7


Hi @xzhang2017, please see the instructions in the post linked below and let us know what output you receive?

Solved. In our case, it’s turns out to be the problem of our internet router, and solved the problem simply by rebooting it.


Great, thanks for the update @xzhang2017!