ImportError after update to 3.3.2

[owen123]

Hi, I have this problem after update to 3.3.2 from 3.2.0:

Both reconstruction and 3D class have this issue. And the reconstruction works well in 3.2.0. I’m sure the worker and master update/installation succeed. The nodes are cuda 11.2.

Thanks a lot if there have any suggestions.

[wtempel]

Welcome to the forum @owen123.
Please post the complete error message as the screenshot appears truncated at the bottom. Pasting text is preferred over a screenshot so that future forum users may find this topic based on a text search. Please also run (on the worker computer, as the Linux user that “owns” the cryoSPARC instance) these three commands:

@stephan

eval $(<path-to-cryosparc_worker>/bin/cryosparcw env)
${CRYOSPARC_CUDA_PATH}/bin/nvcc --version
python -c "import pycuda.driver; print(pycuda.driver.get_version())"

and post the output of the latter two commands.
Thank you.

[owen123]

Thanks for your attention! However, the job has been cleared and the problem has been solved by updating the driver.

I’ll remember to post the complete error message.