It seems the app has exited, likely abnormally, and does not accept connections. Please can you inspect the
app.log and supervisord.log files for possible causes of the exit?
Hi wtempel,
This is part of the app.log:
Computing instance stats
Done instance stats 364.455 ms
(node:6253) Warning: Accessing non-existent property 'count' of module exports inside circular dependency
(Use `node --trace-warnings ...` to show where the warning was created)
(node:6253) Warning: Accessing non-existent property 'findOne' of module exports inside circular dependency
(node:6253) Warning: Accessing non-existent property 'remove' of module exports inside circular dependency
(node:6253) Warning: Accessing non-existent property 'updateOne' of module exports inside circular dependency
Computing instance stats
Done instance stats 108.481 ms
(node:14956) Warning: Accessing non-existent property 'count' of module exports inside circular dependency
(Use `node --trace-warnings ...` to show where the warning was created)
(node:14956) Warning: Accessing non-existent property 'findOne' of module exports inside circular dependency
(node:14956) Warning: Accessing non-existent property 'remove' of module exports inside circular dependency
(node:14956) Warning: Accessing non-existent property 'updateOne' of module exports inside circular dependency
Computing instance stats
Done instance stats 111.535 ms
(node:15325) Warning: Accessing non-existent property 'count' of module exports inside circular dependency
(Use `node --trace-warnings ...` to show where the warning was created)
(node:15325) Warning: Accessing non-existent property 'findOne' of module exports inside circular dependency
(node:15325) Warning: Accessing non-existent property 'remove' of module exports inside circular dependency
(node:15325) Warning: Accessing non-existent property 'updateOne' of module exports inside circular dependency
Computing instance stats
Done instance stats 109.563 ms
(node:33650) Warning: Accessing non-existent property 'count' of module exports inside circular dependency
(Use `node --trace-warnings ...` to show where the warning was created)
(node:33650) Warning: Accessing non-existent property 'findOne' of module exports inside circular dependency
(node:33650) Warning: Accessing non-existent property 'remove' of module exports inside circular dependency
(node:33650) Warning: Accessing non-existent property 'updateOne' of module exports inside circular dependency
Computing instance stats
Done instance stats 111.214 ms
(node:34028) Warning: Accessing non-existent property 'count' of module exports inside circular dependency
(Use `node --trace-warnings ...` to show where the warning was created)
(node:34028) Warning: Accessing non-existent property 'findOne' of module exports inside circular dependency
(node:34028) Warning: Accessing non-existent property 'remove' of module exports inside circular dependency
(node:34028) Warning: Accessing non-existent property 'updateOne' of module exports inside circular dependency
Computing instance stats
Done instance stats 107.623 ms
(node:110388) Warning: Accessing non-existent property 'count' of module exports inside circular dependency
(Use `node --trace-warnings ...` to show where the warning was created)
(node:110388) Warning: Accessing non-existent property 'findOne' of module exports inside circular dependency
(node:110388) Warning: Accessing non-existent property 'remove' of module exports inside circular dependency
(node:110388) Warning: Accessing non-existent property 'updateOne' of module exports inside circular dependency
(node:110753) Warning: Accessing non-existent property 'count' of module exports inside circular dependency
(Use `node --trace-warnings ...` to show where the warning was created)
(node:110753) Warning: Accessing non-existent property 'findOne' of module exports inside circular dependency
(node:110753) Warning: Accessing non-existent property 'remove' of module exports inside circular dependency
(node:110753) Warning: Accessing non-existent property 'updateOne' of module exports inside circular dependency
Computing instance stats
Done instance stats 383.193 ms
(node:111880) Warning: Accessing non-existent property 'count' of module exports inside circular dependency
(Use `node --trace-warnings ...` to show where the warning was created)
(node:111880) Warning: Accessing non-existent property 'findOne' of module exports inside circular dependency
(node:111880) Warning: Accessing non-existent property 'remove' of module exports inside circular dependency
(node:111880) Warning: Accessing non-existent property 'updateOne' of module exports inside circular dependency
Computing instance stats
Done instance stats 109.675 ms
(node:114865) Warning: Accessing non-existent property 'count' of module exports inside circular dependency
(Use `node --trace-warnings ...` to show where the warning was created)
(node:114865) Warning: Accessing non-existent property 'findOne' of module exports inside circular dependency
(node:114865) Warning: Accessing non-existent property 'remove' of module exports inside circular dependency
(node:114865) Warning: Accessing non-existent property 'updateOne' of module exports inside circular dependency
Computing instance stats
Done instance stats 108.161 ms
(node:115234) Warning: Accessing non-existent property 'count' of module exports inside circular dependency
(Use `node --trace-warnings ...` to show where the warning was created)
(node:115234) Warning: Accessing non-existent property 'findOne' of module exports inside circular dependency
(node:115234) Warning: Accessing non-existent property 'remove' of module exports inside circular dependency
(node:115234) Warning: Accessing non-existent property 'updateOne' of module exports inside circular dependency
Computing instance stats
Done instance stats 110.009 ms
(node:9889) Warning: Accessing non-existent property 'count' of module exports inside circular dependency
(Use `node --trace-warnings ...` to show where the warning was created)
(node:9889) Warning: Accessing non-existent property 'findOne' of module exports inside circular dependency
(node:9889) Warning: Accessing non-existent property 'remove' of module exports inside circular dependency
(node:9889) Warning: Accessing non-existent property 'updateOne' of module exports inside circular dependency
Computing instance stats
Done instance stats 31.085 ms
(node:73916) Warning: Accessing non-existent property 'count' of module exports inside circular dependency
(Use `node --trace-warnings ...` to show where the warning was created)
(node:73916) Warning: Accessing non-existent property 'findOne' of module exports inside circular dependency
(node:73916) Warning: Accessing non-existent property 'remove' of module exports inside circular dependency
(node:73916) Warning: Accessing non-existent property 'updateOne' of module exports inside circular dependency
Computing instance stats
Done instance stats 27.765 ms
2023-04-23 13:08:31,355 INFO | DDP port: 39006
2023-04-23 13:08:31,357 INFO | /websocket proxy target: http://c105627.dhcp.swmed.org:39006
[HPM] Proxy created: /websocket -> http://c105627.dhcp.swmed.org:39006
2023-04-23 13:09:02,232 INFO | DDP port: 39006
2023-04-23 13:09:02,235 INFO | /websocket proxy target: http://c105627.dhcp.swmed.org:39006
[HPM] Proxy created: /websocket -> http://c105627.dhcp.swmed.org:39006
2023-04-23 13:09:32,274 ERROR | [MongoDB] Unable to connect Server selection timed out after 30000 ms OV [MongoServerSelectionError]: Server selection timed out after 30000 ms
2023-04-23 13:09:32,274 ERROR | at Timeout._onTimeout (/home/victor/cryosparc/cryosparc_master/cryosparc_app/custom-server/dist/server/index.js:24:651839)
2023-04-23 13:09:32,274 ERROR | at listOnTimeout (node:internal/timers:559:17)
2023-04-23 13:09:32,274 ERROR | at processTimers (node:internal/timers:502:7) {
2023-04-23 13:09:32,274 ERROR | reason: Eg {
2023-04-23 13:09:32,274 ERROR | type: 'ReplicaSetNoPrimary',
2023-04-23 13:09:32,274 ERROR | servers: Map(1) { 'localhost:39001' => [XW] },
2023-04-23 13:09:32,274 ERROR | stale: false,
2023-04-23 13:09:32,274 ERROR | compatible: true,
2023-04-23 13:09:32,274 ERROR | heartbeatFrequencyMS: 10000,
2023-04-23 13:09:32,274 ERROR | localThresholdMS: 15,
2023-04-23 13:09:32,274 ERROR | setName: 'meteor',
2023-04-23 13:09:32,274 ERROR | maxElectionId: new ObjectId("7fffffff0000000000000063"),
2023-04-23 13:09:32,274 ERROR | maxSetVersion: 1,
2023-04-23 13:09:32,274 ERROR | commonWireVersion: 0,
2023-04-23 13:09:32,274 ERROR | logicalSessionTimeoutMinutes: null
2023-04-23 13:09:32,274 ERROR | },
2023-04-23 13:09:32,274 ERROR | code: undefined,
2023-04-23 13:09:32,274 ERROR | [Symbol(errorLabels)]: Set(0) {}
2023-04-23 13:09:32,274 ERROR | }
2023-04-23 13:09:32,282 ERROR | Database initialization failed
2023-04-23 13:18:15,436 INFO | DDP port: 39006
2023-04-23 13:18:15,444 INFO | /websocket proxy target: http://c105627.dhcp.swmed.org:39006
[HPM] Proxy created: /websocket -> http://c105627.dhcp.swmed.org:39006
2023-04-23 13:18:45,493 ERROR | [MongoDB] Unable to connect Server selection timed out after 30000 ms OV [MongoServerSelectionError]: Server selection timed out after 30000 ms
2023-04-23 13:18:45,493 ERROR | at Timeout._onTimeout (/home/victor/cryosparc/cryosparc_master/cryosparc_app/custom-server/dist/server/index.js:24:651839)
2023-04-23 13:18:45,493 ERROR | at listOnTimeout (node:internal/timers:559:17)
2023-04-23 13:18:45,493 ERROR | at processTimers (node:internal/timers:502:7) {
2023-04-23 13:18:45,493 ERROR | reason: Eg {
2023-04-23 13:18:45,493 ERROR | type: 'ReplicaSetNoPrimary',
2023-04-23 13:18:45,493 ERROR | servers: Map(1) { 'localhost:39001' => [XW] },
2023-04-23 13:18:45,493 ERROR | stale: false,
2023-04-23 13:18:45,493 ERROR | compatible: true,
2023-04-23 13:18:45,493 ERROR | heartbeatFrequencyMS: 10000,
2023-04-23 13:18:45,493 ERROR | localThresholdMS: 15,
2023-04-23 13:18:45,493 ERROR | setName: 'meteor',
2023-04-23 13:18:45,493 ERROR | maxElectionId: new ObjectId("7fffffff0000000000000065"),
2023-04-23 13:18:45,493 ERROR | maxSetVersion: 1,
2023-04-23 13:18:45,493 ERROR | commonWireVersion: 0,
2023-04-23 13:18:45,493 ERROR | logicalSessionTimeoutMinutes: null
2023-04-23 13:18:45,493 ERROR | },
2023-04-23 13:18:45,493 ERROR | code: undefined,
2023-04-23 13:18:45,493 ERROR | [Symbol(errorLabels)]: Set(0) {}
2023-04-23 13:18:45,493 ERROR | }
2023-04-23 13:18:45,500 ERROR | Database initialization failed
2023-04-24 14:57:55,428 INFO | DDP port: 39006
2023-04-24 14:57:55,433 INFO | /websocket proxy target: http://c105627.dhcp.swmed.org:39006
[HPM] Proxy created: /websocket -> http://c105627.dhcp.swmed.org:39006
2023-04-24 14:58:25,476 ERROR | [MongoDB] Unable to connect Server selection timed out after 30000 ms OV [MongoServerSelectionError]: Server selection timed out after 30000 ms
2023-04-24 14:58:25,476 ERROR | at Timeout._onTimeout (/home/victor/cryosparc/cryosparc_master/cryosparc_app/custom-server/dist/server/index.js:24:651839)
2023-04-24 14:58:25,476 ERROR | at listOnTimeout (node:internal/timers:559:17)
2023-04-24 14:58:25,476 ERROR | at processTimers (node:internal/timers:502:7) {
2023-04-24 14:58:25,476 ERROR | reason: Eg {
2023-04-24 14:58:25,476 ERROR | type: 'ReplicaSetNoPrimary',
2023-04-24 14:58:25,476 ERROR | servers: Map(1) { 'localhost:39001' => [XW] },
2023-04-24 14:58:25,476 ERROR | stale: false,
2023-04-24 14:58:25,476 ERROR | compatible: true,
2023-04-24 14:58:25,476 ERROR | heartbeatFrequencyMS: 10000,
2023-04-24 14:58:25,476 ERROR | localThresholdMS: 15,
2023-04-24 14:58:25,476 ERROR | setName: 'meteor',
2023-04-24 14:58:25,476 ERROR | maxElectionId: new ObjectId("7fffffff0000000000000067"),
2023-04-24 14:58:25,476 ERROR | maxSetVersion: 1,
2023-04-24 14:58:25,476 ERROR | commonWireVersion: 0,
2023-04-24 14:58:25,476 ERROR | logicalSessionTimeoutMinutes: null
2023-04-24 14:58:25,476 ERROR | },
2023-04-24 14:58:25,476 ERROR | code: undefined,
2023-04-24 14:58:25,476 ERROR | [Symbol(errorLabels)]: Set(0) {}
2023-04-24 14:58:25,476 ERROR | }
2023-04-24 14:58:25,483 ERROR | Database initialization failed
2023-04-29 16:07:45,294 INFO | DDP port: 39006
2023-04-29 16:07:45,296 INFO | /websocket proxy target: http://c105627.dhcp.swmed.org:39006
[HPM] Proxy created: /websocket -> http://c105627.dhcp.swmed.org:39006
2023-04-29 16:08:15,336 ERROR | [MongoDB] Unable to connect Server selection timed out after 30000 ms OV [MongoServerSelectionError]: Server selection timed out after 30000 ms
2023-04-29 16:08:15,336 ERROR | at Timeout._onTimeout (/home/victor/cryosparc/cryosparc_master/cryosparc_app/custom-server/dist/server/index.js:24:651839)
2023-04-29 16:08:15,336 ERROR | at listOnTimeout (node:internal/timers:559:17)
2023-04-29 16:08:15,336 ERROR | at processTimers (node:internal/timers:502:7) {
2023-04-29 16:08:15,336 ERROR | reason: Eg {
2023-04-29 16:08:15,336 ERROR | type: 'ReplicaSetNoPrimary',
2023-04-29 16:08:15,336 ERROR | servers: Map(1) { 'localhost:39001' => [XW] },
2023-04-29 16:08:15,336 ERROR | stale: false,
2023-04-29 16:08:15,336 ERROR | compatible: true,
2023-04-29 16:08:15,336 ERROR | heartbeatFrequencyMS: 10000,
2023-04-29 16:08:15,336 ERROR | localThresholdMS: 15,
2023-04-29 16:08:15,336 ERROR | setName: 'meteor',
2023-04-29 16:08:15,336 ERROR | maxElectionId: new ObjectId("7fffffff0000000000000069"),
2023-04-29 16:08:15,336 ERROR | maxSetVersion: 1,
2023-04-29 16:08:15,336 ERROR | commonWireVersion: 0,
2023-04-29 16:08:15,336 ERROR | logicalSessionTimeoutMinutes: null
2023-04-29 16:08:15,336 ERROR | },
2023-04-29 16:08:15,336 ERROR | code: undefined,
2023-04-29 16:08:15,336 ERROR | [Symbol(errorLabels)]: Set(0) {}
2023-04-29 16:08:15,336 ERROR | }
2023-04-29 16:08:15,344 ERROR | Database initialization failed
2023-04-29 16:23:51,024 INFO | DDP port: 39006
2023-04-29 16:23:51,026 INFO | /websocket proxy target: http://c105627.dhcp.swmed.org:39006
[HPM] Proxy created: /websocket -> http://c105627.dhcp.swmed.org:39006
2023-04-29 16:24:21,066 ERROR | [MongoDB] Unable to connect Server selection timed out after 30000 ms OV [MongoServerSelectionError]: Server selection timed out after 30000 ms
2023-04-29 16:24:21,066 ERROR | at Timeout._onTimeout (/home/victor/cryosparc/cryosparc_master/cryosparc_app/custom-server/dist/server/index.js:24:651839)
2023-04-29 16:24:21,066 ERROR | at listOnTimeout (node:internal/timers:559:17)
2023-04-29 16:24:21,066 ERROR | at processTimers (node:internal/timers:502:7) {
2023-04-29 16:24:21,066 ERROR | reason: Eg {
2023-04-29 16:24:21,066 ERROR | type: 'ReplicaSetNoPrimary',
2023-04-29 16:24:21,066 ERROR | servers: Map(1) { 'localhost:39001' => [XW] },
2023-04-29 16:24:21,066 ERROR | stale: false,
2023-04-29 16:24:21,066 ERROR | compatible: true,
2023-04-29 16:24:21,066 ERROR | heartbeatFrequencyMS: 10000,
2023-04-29 16:24:21,066 ERROR | localThresholdMS: 15,
2023-04-29 16:24:21,066 ERROR | setName: 'meteor',
2023-04-29 16:24:21,066 ERROR | maxElectionId: new ObjectId("7fffffff000000000000006b"),
2023-04-29 16:24:21,066 ERROR | maxSetVersion: 1,
2023-04-29 16:24:21,066 ERROR | commonWireVersion: 0,
2023-04-29 16:24:21,066 ERROR | logicalSessionTimeoutMinutes: null
2023-04-29 16:24:21,066 ERROR | },
2023-04-29 16:24:21,066 ERROR | code: undefined,
2023-04-29 16:24:21,066 ERROR | [Symbol(errorLabels)]: Set(0) {}
2023-04-29 16:24:21,066 ERROR | }
2023-04-29 16:24:21,073 ERROR | Database initialization failed
2023-04-29 16:25:51,750 INFO | DDP port: 39006
2023-04-29 16:25:51,752 INFO | /websocket proxy target: http://c105627.dhcp.swmed.org:39006
[HPM] Proxy created: /websocket -> http://c105627.dhcp.swmed.org:39006
2023-04-29 16:26:21,791 ERROR | [MongoDB] Unable to connect Server selection timed out after 30000 ms OV [MongoServerSelectionError]: Server selection timed out after 30000 ms
2023-04-29 16:26:21,791 ERROR | at Timeout._onTimeout (/home/victor/cryosparc/cryosparc_master/cryosparc_app/custom-server/dist/server/index.js:24:651839)
2023-04-29 16:26:21,791 ERROR | at listOnTimeout (node:internal/timers:559:17)
2023-04-29 16:26:21,791 ERROR | at processTimers (node:internal/timers:502:7) {
2023-04-29 16:26:21,791 ERROR | reason: Eg {
2023-04-29 16:26:21,791 ERROR | type: 'ReplicaSetNoPrimary',
2023-04-29 16:26:21,791 ERROR | servers: Map(1) { 'localhost:39001' => [XW] },
2023-04-29 16:26:21,791 ERROR | stale: false,
2023-04-29 16:26:21,791 ERROR | compatible: true,
2023-04-29 16:26:21,791 ERROR | heartbeatFrequencyMS: 10000,
2023-04-29 16:26:21,791 ERROR | localThresholdMS: 15,
2023-04-29 16:26:21,791 ERROR | setName: 'meteor',
2023-04-29 16:26:21,791 ERROR | maxElectionId: new ObjectId("7fffffff000000000000006d"),
2023-04-29 16:26:21,791 ERROR | maxSetVersion: 1,
2023-04-29 16:26:21,791 ERROR | commonWireVersion: 0,
2023-04-29 16:26:21,791 ERROR | logicalSessionTimeoutMinutes: null
2023-04-29 16:26:21,791 ERROR | },
2023-04-29 16:26:21,791 ERROR | code: undefined,
2023-04-29 16:26:21,791 ERROR | [Symbol(errorLabels)]: Set(0) {}
2023-04-29 16:26:21,791 ERROR | }
2023-04-29 16:26:21,800 ERROR | Database initialization failed
2023-04-29 16:49:31,344 INFO | DDP port: 39006
2023-04-29 16:49:31,346 INFO | /websocket proxy target: http://c105627.dhcp.swmed.org:39006
[HPM] Proxy created: /websocket -> http://c105627.dhcp.swmed.org:39006
2023-04-29 16:50:01,385 ERROR | [MongoDB] Unable to connect Server selection timed out after 30000 ms OV [MongoServerSelectionError]: Server selection timed out after 30000 ms
2023-04-29 16:50:01,385 ERROR | at Timeout._onTimeout (/home/victor/cryosparc/cryosparc_master/cryosparc_app/custom-server/dist/server/index.js:24:651839)
2023-04-29 16:50:01,385 ERROR | at listOnTimeout (node:internal/timers:559:17)
2023-04-29 16:50:01,385 ERROR | at processTimers (node:internal/timers:502:7) {
2023-04-29 16:50:01,385 ERROR | reason: Eg {
2023-04-29 16:50:01,385 ERROR | type: 'ReplicaSetNoPrimary',
2023-04-29 16:50:01,385 ERROR | servers: Map(1) { 'localhost:39001' => [XW] },
2023-04-29 16:50:01,385 ERROR | stale: false,
2023-04-29 16:50:01,385 ERROR | compatible: true,
2023-04-29 16:50:01,385 ERROR | heartbeatFrequencyMS: 10000,
2023-04-29 16:50:01,385 ERROR | localThresholdMS: 15,
2023-04-29 16:50:01,385 ERROR | setName: 'meteor',
2023-04-29 16:50:01,385 ERROR | maxElectionId: new ObjectId("7fffffff0000000000000070"),
2023-04-29 16:50:01,385 ERROR | maxSetVersion: 1,
2023-04-29 16:50:01,385 ERROR | commonWireVersion: 0,
2023-04-29 16:50:01,385 ERROR | logicalSessionTimeoutMinutes: null
2023-04-29 16:50:01,385 ERROR | },
2023-04-29 16:50:01,385 ERROR | code: undefined,
2023-04-29 16:50:01,385 ERROR | [Symbol(errorLabels)]: Set(0) {}
2023-04-29 16:50:01,385 ERROR | }
2023-04-29 16:50:01,392 ERROR | Database initialization failed
2023-04-29 17:21:59,291 INFO | DDP port: 39006
2023-04-29 17:21:59,293 INFO | /websocket proxy target: http://c105627.dhcp.swmed.org:39006
[HPM] Proxy created: /websocket -> http://c105627.dhcp.swmed.org:39006
2023-04-29 17:22:29,333 ERROR | [MongoDB] Unable to connect Server selection timed out after 30000 ms OV [MongoServerSelectionError]: Server selection timed out after 30000 ms
2023-04-29 17:22:29,333 ERROR | at Timeout._onTimeout (/home/victor/cryosparc/cryosparc_master/cryosparc_app/custom-server/dist/server/index.js:24:651839)
2023-04-29 17:22:29,333 ERROR | at listOnTimeout (node:internal/timers:559:17)
2023-04-29 17:22:29,333 ERROR | at processTimers (node:internal/timers:502:7) {
2023-04-29 17:22:29,333 ERROR | reason: Eg {
2023-04-29 17:22:29,333 ERROR | type: 'ReplicaSetNoPrimary',
2023-04-29 17:22:29,333 ERROR | servers: Map(1) { 'localhost:39001' => [XW] },
2023-04-29 17:22:29,333 ERROR | stale: false,
2023-04-29 17:22:29,333 ERROR | compatible: true,
2023-04-29 17:22:29,333 ERROR | heartbeatFrequencyMS: 10000,
2023-04-29 17:22:29,333 ERROR | localThresholdMS: 15,
2023-04-29 17:22:29,333 ERROR | setName: 'meteor',
2023-04-29 17:22:29,333 ERROR | maxElectionId: new ObjectId("7fffffff0000000000000072"),
2023-04-29 17:22:29,333 ERROR | maxSetVersion: 1,
2023-04-29 17:22:29,333 ERROR | commonWireVersion: 0,
2023-04-29 17:22:29,333 ERROR | logicalSessionTimeoutMinutes: null
2023-04-29 17:22:29,333 ERROR | },
2023-04-29 17:22:29,333 ERROR | code: undefined,
2023-04-29 17:22:29,333 ERROR | [Symbol(errorLabels)]: Set(0) {}
2023-04-29 17:22:29,333 ERROR | }
2023-04-29 17:22:29,340 ERROR | Database initialization failed
2023-05-01 10:33:39,854 INFO | DDP port: 39006
2023-05-01 10:33:39,856 INFO | /websocket proxy target: http://c105627.dhcp.swmed.org:39006
[HPM] Proxy created: /websocket -> http://c105627.dhcp.swmed.org:39006
2023-05-01 10:34:09,895 ERROR | [MongoDB] Unable to connect Server selection timed out after 30000 ms OV [MongoServerSelectionError]: Server selection timed out after 30000 ms
2023-05-01 10:34:09,895 ERROR | at Timeout._onTimeout (/home/victor/cryosparc/cryosparc_master/cryosparc_app/custom-server/dist/server/index.js:24:651839)
2023-05-01 10:34:09,895 ERROR | at listOnTimeout (node:internal/timers:559:17)
2023-05-01 10:34:09,895 ERROR | at processTimers (node:internal/timers:502:7) {
2023-05-01 10:34:09,895 ERROR | reason: Eg {
2023-05-01 10:34:09,895 ERROR | type: 'ReplicaSetNoPrimary',
2023-05-01 10:34:09,895 ERROR | servers: Map(1) { 'localhost:39001' => [XW] },
2023-05-01 10:34:09,895 ERROR | stale: false,
2023-05-01 10:34:09,895 ERROR | compatible: true,
2023-05-01 10:34:09,895 ERROR | heartbeatFrequencyMS: 10000,
2023-05-01 10:34:09,895 ERROR | localThresholdMS: 15,
2023-05-01 10:34:09,895 ERROR | setName: 'meteor',
2023-05-01 10:34:09,895 ERROR | maxElectionId: new ObjectId("7fffffff0000000000000074"),
2023-05-01 10:34:09,895 ERROR | maxSetVersion: 1,
2023-05-01 10:34:09,895 ERROR | commonWireVersion: 0,
2023-05-01 10:34:09,895 ERROR | logicalSessionTimeoutMinutes: null
2023-05-01 10:34:09,895 ERROR | },
2023-05-01 10:34:09,895 ERROR | code: undefined,
2023-05-01 10:34:09,895 ERROR | [Symbol(errorLabels)]: Set(0) {}
2023-05-01 10:34:09,895 ERROR | }
2023-05-01 10:34:09,902 ERROR | Database initialization failed
supervisord.log
2023-05-02 10:57:03,957 INFO exited: app_api (exit status 1; not expected)
2023-05-02 10:57:04,962 INFO spawned: 'app_api' with pid 104824
2023-05-02 10:57:06,728 INFO success: app_api entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
2023-05-02 10:57:35,740 INFO exited: app_api (exit status 1; not expected)
2023-05-02 10:57:36,746 INFO spawned: 'app_api' with pid 104846
2023-05-02 10:57:38,513 INFO success: app_api entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
2023-05-02 10:58:07,540 INFO exited: app_api (exit status 1; not expected)
2023-05-02 10:58:08,545 INFO spawned: 'app_api' with pid 104860
2023-05-02 10:58:10,341 INFO success: app_api entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
2023-05-02 10:58:39,334 INFO exited: app_api (exit status 1; not expected)
2023-05-02 10:58:40,340 INFO spawned: 'app_api' with pid 104882
2023-05-02 10:58:42,103 INFO success: app_api entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
2023-05-02 10:59:11,120 INFO exited: app_api (exit status 1; not expected)
2023-05-02 10:59:12,125 INFO spawned: 'app_api' with pid 104896
2023-05-02 10:59:13,868 INFO success: app_api entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
2023-05-02 10:59:42,887 INFO exited: app_api (exit status 1; not expected)
2023-05-02 10:59:43,893 INFO spawned: 'app_api' with pid 104918
2023-05-02 10:59:45,660 INFO success: app_api entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
2023-05-02 11:00:14,677 INFO exited: app_api (exit status 1; not expected)
2023-05-02 11:00:15,683 INFO spawned: 'app_api' with pid 104965
2023-05-02 11:00:17,460 INFO success: app_api entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
2023-05-02 11:00:46,473 INFO exited: app_api (exit status 1; not expected)
2023-05-02 11:00:47,478 INFO spawned: 'app_api' with pid 104987
2023-05-02 11:00:49,258 INFO success: app_api entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
2023-05-02 11:01:18,282 INFO exited: app_api (exit status 1; not expected)
2023-05-02 11:01:19,288 INFO spawned: 'app_api' with pid 105040
2023-05-02 11:01:21,042 INFO success: app_api entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
It is possible that the coordination between some CryoSPARC-related service processes has failed.
Under the Linux account that usually runs CryoSPARC (victor?), please can you run
If that second ps command doesn’t show any more CryoSPARC-related processes, please try
cryosparcm start
Can you now connect to the CryoSPARC web interface?
I found a solution in this threat:
My /etc/hosts file looked like this:
cat /etc/hosts_BACKUP
7.0.0.1 localhost localhost.localdomain localhost4 localhost4.localdomain4
::1 localhost localhost.localdomain localhost6 localhost6.localdomai
I modified to:
127.0.0.1 c105627 localhost localhost.localdomain localhost4 localhost4.localdomain4
7.0.0.1 localhost localhost.localdomain localhost4 localhost4.localdomain4
::1 localhost localhost.localdomain localhost6 localhost6.localdomain4
129.112.162.193 c105627.dhcp.swmed.org c105627
I also modified the /cryosparc/cryosparc_master file to:
export CRYOSPARC_LICENSE_ID="redacted"
export CRYOSPARC_MASTER_HOSTNAME="c105627"
export CRYOSPARC_DB_PATH="/home/victor/cryosparc/cryosparc_database"
export CRYOSPARC_BASE_PORT=39000
export CRYOSPARC_DEVELOP=false
export CRYOSPARC_INSECURE=false
export CRYOSPARC_CLICK_WRAP=true
export no_proxy=localhost,127.0.0.1,localaddress,.localdomain.com,swmed.org,swmed.edu,*.swmed.org,*.swmed.edu,swlxnexpose.swmed.org,129.122.162.193
export NO_PROXY=localhost,127.0.0.1,localaddress,.localdomain.com,swmed.org,swmed.edu,*.swmed.org,*.swmed.edu,swlxnexpose.swmed.org,129.112.162.193
I use Centos 7
Please let me know if I should change any other settings.
Could this have been a typo or copy-paste error that led to two digits missing at beginning of the line? In this case, you may want to comment out or delete this line.
Also, I am not sure of the effect of/precedence rules for multiple ipv4 entries with the same hostname c105627[.dhcp.swmed.org].
It is present on the original file so I guess the first “12” digits were deleted at some point.
@Vruiz [Edited:] Is the CryoSPARC interface accessible after
- full shutdown of CryoSPARC (Database error after v4.1.0 update - #23 by wtempel)
- changing
/etc/hoststo
127.0.0.1 c105627 localhost localhost.localdomain localhost4 localhost4.localdomain4
::1 localhost localhost.localdomain localhost6 localhost6.localdomain4
cryosparcm restart
?
@wtempel after applying those modifications I can access the web interface:
127.0.0.1 c105627 localhost localhost.localdomain localhost4 localhost4.localdomain4
::1 localhost localhost.localdomain localhost6 localhost6.localdomain4
But I can’t import any movies, cryosparcm status is:
[victor@c105627 ~]$ cryosparcm status
----------------------------------------------------------------------------
CryoSPARC System master node installed at
/home/victor/cryosparc/cryosparc_master
Current cryoSPARC version: v4.2.1
----------------------------------------------------------------------------
CryoSPARC process status:
app RUNNING pid 147427, uptime 0:10:06
app_api RUNNING pid 147456, uptime 0:10:05
app_api_dev STOPPED Not started
app_legacy STOPPED Not started
app_legacy_dev STOPPED Not started
command_core RUNNING pid 147393, uptime 0:10:15
command_rtp RUNNING pid 149282, uptime 0:00:03
command_vis RUNNING pid 149266, uptime 0:00:06
database RUNNING pid 147286, uptime 0:10:19
----------------------------------------------------------------------------
*** CommandClient: (http://c105627:39002/api) HTTP Error 403 notresolvable; please check cryosparcm log command for additional information.
Response from server: b'<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">\n<html>\n<!-- FileName: index.html\n Language: [en]\n-->\n<!--Head-->\n<head>\n <meta http-equiv="X-UA-Compatible" content="IE=7" />\n <meta content="text/html; charset=UTF-8" http-equiv="Content-Type">\n <title>McAfee Web Gateway - Notification</title>\n <script src="/mwg-internal/de5fs23hu73ds/files/javascript/sw.js" type="text/javascript" ></script>\n <link rel="stylesheet" href="/mwg-internal/de5fs23hu73ds/files/default/stylesheet.css" />\n</head>\n<!--/Head-->\n\n<!--Body-->\n<body onload="swOnLoad();">\n <table class=\'bodyTable\'>\n <tr>\n <td class=\'bodyData\' background=\'/mwg-internal/de5fs23hu73ds/files/utsw/img/bg_body.gif\'>\n<!--Logo-->\n<table class=\'logoTable\'>\n <tr>\n <td class=\'logoData\'>\n <img src=\'/mwg-internal/de5fs23hu73ds/files/utsw/img/utswLogo.jpg\'>\n </td>\n </tr>\n</table>\n<!--/Logo-->\n\n<!--Contents-->\n<!-- FileName: notresolvable.html\n Language: [en]\n-->\n<!--Title-->\n<table class=\'titleTable\'>\n <tr>\n <td class=\'titleData\'>\n Host Not Resolvable\n </td>\n </tr>\n</table>\n<!--/Title-->\n\n<!--Content-->\n<table class="contentTable">\n <tr>\n <td class="contentData">\n The Host is not resolvable.<br>\n This website is down. Please contact the site owner if you believe this is an error.\n </td>\n </tr>\n</table>\n<!--/Content-->\n\n<!--Info-->\n<table class="infoTable">\n <tr>\n <td class="infoData">\n <b>URL: </b><script type="text/javascript">break_line("http://c105627:39002/api");</script><br />\n </td>\n </tr>\n</table>\n<!--/Info-->\n\n<!--/Contents-->\n\n<!--Foot-->\n<table class=\'footTable\'>\n <tr>\n <td class=\'helpDeskData\'>\n For assistance, please contact the IR Service Desk at 214-648-7600.\n </td>\n </tr>\n <tr>\n <td class=\'footData\'>\n generated <span id="time">2023-05-02 16:21:02</span> by McAfee Web Gateway [129.112.115.43/m-proxy4] \n <br />\n Python-urllib/3.8\n <br />\n Give Not Resolvable for NXDOMAIN Web Sites\n <br />\n Client IP [129.112.162.193]\n </td>\n </tr>\n</table>\n<!--/Foot-->\n\n </td>\n </tr>\n </table>\n</body>\n<!--/Body-->\n</html>'
An error ocurred while checking license status
Could not get license verification status. Are all CryoSPARC processes RUNNING?
Adding the hostname to cryosparc_master/config.sh solved the proxy issue:
export no_proxy=c105627
export NO_PROXY=c105627
Nice. Did this also resolve
?