Cryosparc 4.1.1 database issue

Deletion of “sock” and “lock” files is outside the usual operation of a CryoSPARC instance, and could either be a symptom or a cause for database malfunction.
mongod --repair does not restore corrupted data.
I recommend

  • identification and elimination of the database malfunction’s underlying cause(s)

Then either

  • restoration of a recent database backup

or

  • establishment of a fresh database with subsequent
    • reconnection of workers
    • re-creation of users
    • attachment of CryoSPARC projects