We are trying to install cryoSPARC and are receiving the following error when trying to install/update python packages:
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Install/Update Python Packages
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Fetching package metadata .........
Solving package specifications: .
# All requested packages already installed.
# packages in environment at /opt/cryosparc/anaconda2:
#
conda 4.3.16 py27_0
Fetching package metadata .........
Solving package specifications: .
# All requested packages already installed.
# packages in environment at /opt/cryosparc/anaconda2:
#
pip 9.0.1 py27_1
Fetching package metadata .........
Solving package specifications: .
# All requested packages already installed.
# packages in environment at /opt/cryosparc/anaconda2:
#
Fetching package metadata ...
CondaHTTPError: HTTP None None for url <https://conda.binstar.org/richli/linux-64/repodata.json>
Elapsed: None
An HTTP error occurred when trying to retrieve this URL.
HTTP errors are often intermittent, and a simple retry will get you on your way.
SSLError(SSLError(SSLError("bad handshake: Error([('SSL routines', 'ssl3_get_server_certificate', 'certificate verify failed')],)",),),)
The installation fails at the error. Any ideas on how to fix this issue? We have tried running the installer again as well as rebooting the machine.
This is on CentOS 7 with CUDA8.
