Sorry for the trouble - we have not seen this in our upgrade tests that we’ve been doing between 2.5 and 2.8.
During the update, can you confirm that there were no error messages printed out in the terminal, especially during the process of upgrading dependencies?
It appears the issue is that somehow supervisorctl is missing from the installed dependencies. It is definitely bundled in the v2.8 release so should have been installed if the installation completed successfully.
Can you double check this by doing:
eval $(cryosparcm env)
which supervisord
which supervisorctl
supervisord --version
This should report version 3.3.3 and both programs should be found inside the cryosparc2_master/deps/anaconda/bin/ directory.
Once you have confirmed that these are missing, please also report what you do find in the /deps folder - is the entire anaconda directory missing?
The simplest way to cause a forced installation of the dependencies is to run: cryosparcm update --override
This will automatically update to v2.8.0 and force installation of the dependencies from scratch. Although this poses no danger that we know of to any of your data or database, it’s still worthwhile to (after ensuring cryosparc is not running) make a copy of your database (you can see where the database is located in cryosparcm status as $CRYOSPARC_DB_PATH). If cryosparc was able to start, you could also do cryosparcm backup --dir=<directory_to_write_backup>.
I am not sure whether there was an error message but it looked fine in the end except for the error message. Sadly I closed the console. Is there a log file for the installation somewhere?
it does unfortunately not find the supervisord and supervisorctl at all.
The anaconda folder is present and it was modified when I tried to update.
Sadly the override command and the backup command both lead to the supervisorctl error message. So I am kinda stuck.
Could I just freshly reinstall cryosparc and link the old database path?
Yes a fresh install will work, and before you cryosparcm start for the first time, just change the config.sh file in the master install directory to point to the original database path.
I do not see supervisord in cryosparc2_master/deps/anaconda/bin/ directory after the update. I’ve tried reinstalling and force updating and either way doesn’t install supervisord .
Can you try running the following in a stopped cryosparc instance: cryosparcm forcedeps
That will try to reinstall all dependencies without reinstalling cryosparc. You can do that in any version. Please check and see if there are any error messages in that log. We are testing this right now, but in all cases supervisord and supervisorctl are installed to /deps/anaconda/bin. Can you also verify that in cryosparc2_master/deps_bundle/python/python_packages/anaconda_packages you see supervisor-3.3.3-py27h9aadb0f_0.tar.bz2 ?
Hi, I’ve had the same issues. It also comes up with fresh install of cryosparc. I’m running Ubuntu 18.04. There are errors during dependency installs. here’s the log from cryosparcm forcedeps
cryosparcm forcedeps
Checking dependencies...
Forcing dependencies to be reinstalled...
------------------------------------------------------------------------
Installing anaconda python...
------------------------------------------------------------------------
PREFIX=/home/behrouzi/cryosparc2/cryosparc2_master/deps/anaconda
installing: python-2.7.14-h1571d57_29 ...
Python 2.7.14 :: Anaconda, Inc.
installing: ca-certificates-2017.08.26-h1d4fec5_0 ...
installing: conda-env-2.6.0-h36134e3_1 ...
installing: libgcc-ng-7.2.0-h7cc24e2_2 ...
installing: libstdcxx-ng-7.2.0-h7a57d05_2 ...
installing: libffi-3.2.1-hd88cf55_4 ...
installing: ncurses-6.0-h9df7e31_2 ...
installing: openssl-1.0.2n-hb7f436b_0 ...
installing: tk-8.6.7-hc745277_3 ...
installing: yaml-0.1.7-had09818_2 ...
installing: zlib-1.2.11-ha838bed_2 ...
installing: libedit-3.1-heed3624_0 ...
installing: readline-7.0-ha6073c6_4 ...
installing: sqlite-3.20.1-hb898158_2 ...
installing: asn1crypto-0.23.0-py27h7b0c810_0 ...
installing: certifi-2017.11.5-py27h71e7faf_0 ...
installing: chardet-3.0.4-py27hfa10054_1 ...
installing: enum34-1.1.6-py27h99a27e9_1 ...
installing: idna-2.6-py27h5722d68_1 ...
installing: ipaddress-1.0.18-py27h337fd85_0 ...
installing: pycosat-0.6.3-py27ha4109ae_0 ...
installing: pycparser-2.18-py27hefa08c5_1 ...
installing: pysocks-1.6.7-py27he2db6d2_1 ...
installing: ruamel_yaml-0.11.14-py27h672d447_2 ...
installing: six-1.11.0-py27h5f960f1_1 ...
installing: cffi-1.11.2-py27ha7929c6_0 ...
installing: setuptools-36.5.0-py27h68b189e_0 ...
installing: cryptography-2.1.4-py27h6697b16_0 ...
installing: wheel-0.30.0-py27h2bc6bb2_1 ...
installing: pip-9.0.1-py27ha730c48_4 ...
installing: pyopenssl-17.5.0-py27hcee3be0_0 ...
installing: urllib3-1.22-py27ha55213b_0 ...
installing: requests-2.18.4-py27hc5b0589_1 ...
installing: conda-4.3.31-py27_0 ...
installation finished.
------------------------------------------------------------------------
Done.
anaconda python installation successful.
------------------------------------------------------------------------
Preparing to install all conda packages...
------------------------------------------------------------------------
An unexpected error has occurred.
Please consider posting the following information to the
conda GitHub issue tracker at:
https://github.com/conda/conda/issues
Current conda install:
platform : linux-64
conda version : 4.3.31
conda is private : False
conda-env version : 4.3.31
conda-build version : not installed
python version : 2.7.14.final.0
requests version : 2.18.4
root environment : /home/behrouzi/cryosparc2/cryosparc2_master/deps/anaconda (writable)
default environment : /home/behrouzi/cryosparc2/cryosparc2_master/deps/anaconda
envs directories : /home/behrouzi/cryosparc2/cryosparc2_master/deps/anaconda/envs
/home/behrouzi/.conda/envs
package cache : /home/behrouzi/cryosparc2/cryosparc2_master/deps/anaconda/pkgs
/home/behrouzi/.conda/pkgs
channel URLs : https://repo.continuum.io/pkgs/main/linux-64 (offline)
https://repo.continuum.io/pkgs/main/noarch (offline)
https://repo.continuum.io/pkgs/free/linux-64 (offline)
https://repo.continuum.io/pkgs/free/noarch (offline)
https://repo.continuum.io/pkgs/r/linux-64 (offline)
https://repo.continuum.io/pkgs/r/noarch (offline)
https://repo.continuum.io/pkgs/pro/linux-64 (offline)
https://repo.continuum.io/pkgs/pro/noarch (offline)
config file : /home/behrouzi/.condarc
netrc file : None
offline mode : True
user-agent : conda/4.3.31 requests/2.18.4 CPython/2.7.14 Linux/4.15.0-46-generic debian/buster/sid glibc/2.27
UID:GID : 1000:1000
`$ /home/behrouzi/cryosparc2/cryosparc2_master/deps/anaconda/bin/conda install -y --offline deps_bundle/python/python_packages/anaconda_packages/appdirs-1.4.3-py27h28b3542_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/asn1crypto-0.24.0-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/attrs-19.1.0-py27_1.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/backports-1.0-py27_1.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/backports_abc-0.5-py27h7b3c97b_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/backports.shutil_get_terminal_size-1.0.0-py27_2.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/bcrypt-3.1.4-py27h14c3975_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/blas-1.0-mkl.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/bokeh-1.1.0-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/ca-certificates-2019.1.23-0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/cairo-1.14.8-0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/certifi-2019.3.9-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/cffi-1.12.2-py27h2e261b9_1.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/chardet-3.0.4-py27_1.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/click-7.0-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/cloudpickle-0.8.0-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/conda-4.4.10-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/conda-env-2.6.0-1.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/cryptography-2.3.1-py27hc365091_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/cycler-0.10.0-py27hc7354d3_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/cython-0.25.1-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/cytoolz-0.9.0.1-py27h14c3975_1.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/dask-1.1.5-py_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/dask-core-1.1.5-py_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/decorator-4.2.1-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/distributed-1.26.1-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/enum34-1.1.6-py27_1.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/eventlet-0.20.1-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/fftw-3.3.7-h470a237_1.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/flask-0.12.2-py27h6d5c1cd_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/fontconfig-2.12.1-3.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/freetype-2.5.5-2.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/funcsigs-1.0.2-py27h83f16ab_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/future-0.15.2-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/futures-3.2.0-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/get_terminal_size-1.0.0-haa9412d_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/greenlet-0.4.15-py27h7b6447c_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/heapdict-1.0.0-py27_2.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/icu-58.2-h9c2bf20_1.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/idna-2.8-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/imageio-2.5.0-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/ipaddress-1.0.22-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/ipython-5.1.0-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/ipython_genutils-0.2.0-py27h89fb69b_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/itsdangerous-1.1.0-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/jinja2-2.8.1-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/jpeg-9b-h024ee3a_2.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/libedit-3.1.20181209-hc058e9b_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/libffi-3.2.1-hd88cf55_4.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/libgcc-ng-8.2.0-hdf63c60_1.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/libgfortran-3.0.0-1.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/libiconv-1.14-0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/libpng-1.6.36-hbc83047_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/libstdcxx-ng-8.2.0-hdf63c60_1.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/libtiff-4.0.8-h29d08b4_11.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/libxml2-2.9.9-he19cac6_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/llvmlite-0.21.0-py27h6dad3f9_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/locket-0.2.0-py27h73929a2_1.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/mako-1.0.7-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/markupsafe-1.1.1-py27h7b6447c_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/matplotlib-1.5.1-np111py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/meld3-1.0.2-py27_1.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/mkl-11.3.3-0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/mongodb-3.4.10-heb2b672_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/msgpack-python-0.6.1-py27hfd86e86_1.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/ncurses-6.1-he6710b0_1.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/networkx-2.1-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/numba-0.36.2-np111py27haafad4c_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/numexpr-2.6.1-np111py27_1.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/numpy-1.11.2-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/olefile-0.46-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/openssl-1.0.2p-h14c3975_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/packaging-19.0-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/pandas-0.21.0-py27he307072_1.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/partd-0.3.10-py27_1.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/pathlib2-2.3.3-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/pbzip2-1.1.13-0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/pexpect-4.6.0-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/pickleshare-0.7.5-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/pillow-4.2.1-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/pip-9.0.1-py27_5.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/pixman-0.34.0-hceecf20_3.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/pluggy-0.9.0-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/prompt_toolkit-1.0.15-py27h1b593e1_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/psutil-5.6.1-py27h7b6447c_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/ptyprocess-0.6.0-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/py-1.8.0-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/pycairo-1.13.3-py27hea6d626_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/pycosat-0.6.3-py27h14c3975_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/pycparser-2.19-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/pycrypto-2.6.1-py27h14c3975_9.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/pyfftw-0.10.4-py27h3010b51_1004.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/pygments-2.3.1-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/pymongo-3.4.0-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/pyopenssl-19.0.0-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/pyparsing-2.3.1-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/pyqt-4.11.4-py27_4.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/pysocks-1.6.8-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/pytest-3.3.2-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/python-2.7.15-h77bded6_2.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/python-dateutil-2.8.0-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/pytools-2017.6-py_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/pytz-2018.9-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/pywavelets-0.5.2-py27hecda097_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/pyyaml-5.1-py27h7b6447c_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/qt-4.8.7-3.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/readline-7.0-h7b6447c_5.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/requests-2.21.0-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/ruamel_yaml-0.15.46-py27h14c3975_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/scandir-1.10.0-py27h7b6447c_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/scikit-image-0.13.1-py27h14c3975_1.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/scipy-0.18.1-np111py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/setuptools-40.8.0-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/simplegeneric-0.8.1-py27_2.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/singledispatch-3.4.0.3-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/sip-4.18-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/six-1.12.0-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/sortedcontainers-2.1.0-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/sqlite-3.27.2-h7b6447c_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/supervisor-3.3.3-py27h9aadb0f_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/tblib-1.3.2-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/tk-8.6.8-hbc83047_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/toolz-0.9.0-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/tornado-5.1.1-py27h7b6447c_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/traitlets-4.3.2-py27hd6ce930_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/urllib3-1.24.1-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/wcwidth-0.1.7-py27h9e3e1ab_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/werkzeug-0.14.1-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/wheel-0.33.1-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/xz-5.2.4-h14c3975_4.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/yaml-0.1.7-had09818_2.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/zict-0.1.4-py27_0.tar.bz2 deps_bundle/python/python_packages/anaconda_packages/zlib-1.2.11-h7b6447c_3.tar.bz2`
Traceback (most recent call last):
File "/home/behrouzi/cryosparc2/cryosparc2_master/deps/anaconda/lib/python2.7/site-packages/conda/exceptions.py", line 640, in conda_exception_handler
return_value = func(*args, **kwargs)
File "/home/behrouzi/cryosparc2/cryosparc2_master/deps/anaconda/lib/python2.7/site-packages/conda/cli/main.py", line 140, in _main
exit_code = args.func(args, p)
File "/home/behrouzi/cryosparc2/cryosparc2_master/deps/anaconda/lib/python2.7/site-packages/conda/cli/main_install.py", line 80, in execute
install(args, parser, 'install')
File "/home/behrouzi/cryosparc2/cryosparc2_master/deps/anaconda/lib/python2.7/site-packages/conda/cli/install.py", line 210, in install
explicit(args_packages, prefix, verbose=not context.quiet)
File "/home/behrouzi/cryosparc2/cryosparc2_master/deps/anaconda/lib/python2.7/site-packages/conda/misc.py", line 99, in explicit
link_names = {index[d]['name'] for d in link_dists}
File "/home/behrouzi/cryosparc2/cryosparc2_master/deps/anaconda/lib/python2.7/site-packages/conda/misc.py", line 99, in <setcomp>
link_names = {index[d]['name'] for d in link_dists}
KeyError: Dist(_Dist__initd=True, channel=u'<unknown>', dist_name=u'blas-1.0-mkl', name=u'blas', version=u'1.0', build_string=u'mkl', build_number=0, with_features_depends=None, base_url=u'file:///home/behrouzi/cryosparc2/cryosparc2_master/deps_bundle/python/python_packages/anaconda_packages', platform=None)
------------------------------------------------------------------------
Done.
conda packages installation successful.
------------------------------------------------------------------------
Preparing to install all pip packages...
------------------------------------------------------------------------
Processing ./deps_bundle/python/python_packages/pip_packages/Flask-JSONRPC-0.3.1.tar.gz
Processing ./deps_bundle/python/python_packages/pip_packages/Flask-PyMongo-0.5.1.tar.gz
Processing ./deps_bundle/python/python_packages/pip_packages/libtiff-0.4.2.tar.gz
Complete output from command python setup.py egg_info:
Traceback (most recent call last):
File "<string>", line 1, in <module>
File "/tmp/pip-1p58H7-build/setup.py", line 77, in <module>
from numpy.distutils.core import setup, Extension
ImportError: No module named numpy.distutils.core
----------------------------------------
Command "python setup.py egg_info" failed with error code 1 in /tmp/pip-1p58H7-build/
You are using pip version 9.0.1, however version 19.1.1 is available.
You should consider upgrading via the 'pip install --upgrade pip' command.
------------------------------------------------------------------------
Done.
pip packages installation successful.
------------------------------------------------------------------------
Main dependency installation completed. Continuing...
------------------------------------------------------------------------
Completed.
Currently checking hash for mongodb
Forcing reinstall for dependency mongodb...
------------------------------------------------------------------------
mongodb 3.4.10 installation successful.
------------------------------------------------------------------------
Completed.
Completed dependency check.
We are using centos7. The problem is now fixed as instructed, by using “Miniconda2-4.6.14-Linux-x86_64.sh” and running “cryosparcm forcedeps”. Thanks a lot.
Hi @apunjani, @stephan
sadly even after the exchange of the anaconda.sh it doesn’t work for me I am getting a slightly different error and the pip version is not the problem anymore but still it doesnt work. I am also on CentOs 7
@david.haselbach did you resolve your issue? I am using CentOS 7.5 and have the same error as you when as follows when going through @stephan post regarding the anaconda.sh and forcedeps hack.
ImportError: No module named numpy.distutils.core
This is now a clean install of cryosparc. During installation the above error is not reported but the installation stops when trying to start cryosparcm.
Starting cryoSPARC...
Starting cryoSPARC System master process..
Traceback (most recent call last):
File "/usr/bin/supervisorctl", line 5, in <module>
from pkg_resources import load_entry_point
File "/home/cryosparc2/software/cryosparc/cryosparc2_master/deps/anaconda/lib/python2.7/site-packages/pkg_resources/__init__.py", line 3241, in <module>
@_call_aside
File "/home/cryosparc2/software/cryosparc/cryosparc2_master/deps/anaconda/lib/python2.7/site-packages/pkg_resources/__init__.py", line 3225, in _call_aside
f(*args, **kwargs)
File "/home/cryosparc2/software/cryosparc/cryosparc2_master/deps/anaconda/lib/python2.7/site-packages/pkg_resources/__init__.py", line 3254, in _initialize_mas
ter_working_set
working_set = WorkingSet._build_master()
File "/home/cryosparc2/software/cryosparc/cryosparc2_master/deps/anaconda/lib/python2.7/site-packages/pkg_resources/__init__.py", line 583, in _build_master
ws.require(__requires__)
File "/home/cryosparc2/software/cryosparc/cryosparc2_master/deps/anaconda/lib/python2.7/site-packages/pkg_resources/__init__.py", line 900, in require
needed = self.resolve(parse_requirements(requirements))
File "/home/cryosparc2/software/cryosparc/cryosparc2_master/deps/anaconda/lib/python2.7/site-packages/pkg_resources/__init__.py", line 786, in resolve
raise DistributionNotFound(req, requirers)
pkg_resources.DistributionNotFound: The 'supervisor==3.3.5' distribution was not found and is required by the application