Thank you for the info. Please post the the text of error message so that forum visitors with similar problems can find this topic in the future.
Please can you provide additional information:
- What is the url that you enter in the browser in order to access CryoSPARC?
- What is the output of
/home/cryosparc_user/software/cryosparc/cryosparc_master/bin/cryosparcm env | grep -v LICENSE - Please email use the file produced by the command
/home/cryosparc_user/software/cryosparc/cryosparc_master/bin/cryosparcm snaplogs