Webinstance not accessible

Installation seemed to be successful. Cryosparc appears to launch properly, however connecting through a web browser results in an “error connection refused” message. “Cryosparc status” reports that “webapp” and “mongod” are “running”. Firewall is off (browser behavior is different if on).

The only suspicious info from “status” is the line:

export METEOR_SETTINGS="{“public”:{“webinstance”:false, “instancename”:“xxxxx.xxxx.edu”, “instancetype”:“academicbeta”}}"

Any insight or suggestions.


EDIT: x’s substituted into status line for this post