Webapp not starting after v3.0.1 update

[derlog]

Hi,

I have the same problem, except that I was upgrading from 3.0 to 3.0.1. The update process stopped halfway exactly as when I upgraded from 2.15 to 3.0 and I had to use the tip provided at that time to continue the installation:

Update problem Worker version

Hi all, this indicates that that master updated but the worker did not, here’s how to fix it: Navigate to the cryosparc2_master folder Look for the file called cryosparc2_worker.tar.gz or cryosparc_worker.tar.gz. Copy this file into the cryosparc2_worker directory Important: If you’re upgrading from v2 to v3, rename the this file to cryosparc2_worker.tar.gz Navigate to the cryosparc2_worker directory Run this command:bin/cryosparcw update --override

This trick works again this time. However the web app does not respond. “cryosparcm restart” gives me:

CryoSPARC is running.
Stopping cryoSPARC 
command_core: stopped
command_rtp: stopped
command_vis: stopped
database: stopped
Shut down
Starting cryoSPARC System master process..
CryoSPARC is not already running.
database: started
command_core: started
command_core connection succeeded
command_vis: started
command_rtp: started
command_rtp connection succeeded

but the web app still doesn’t respond. After reading the above post I checked “cryosparcm status” and it looks identical to the above post apart from the PIDs of course. I even restarted the whole computer but that didn’t help. Any ideas?

Derek