Webapp error (spawn error)

Hello,

I’ve downloaded and installed cryosparc today. I’m having a trouble in starting cryosparc. Below is the message that pops up after starting cryosparc. How can I fix this error? Thank you in advance

Starting cryoSPARC…
mongod: started
webapp: ERROR (spawn error)

CryoSPARC started.
From this machine, access at
http://localhost:38000
From other machines on the network, access at
http://spgpu:38000

Startup can take several minutes. Point your browser to the address
and refresh until you see the cryoSPARC dashboard.

And below is the message shows up after running cryosparc status.

Current cryoSPARC version: v0.6.5

Process status:

meteor STOPPED Not started
mongod RUNNING pid 4609, uptime 0:08:08
webapp FATAL Exited too quickly (process log may have details)

Config variables:

CUDA Setup

export PATH="/usr/local/cuda/bin":$PATH
export LD_LIBRARY_PATH="/usr/local/cuda/lib64":$LD_LIBRARY_PATH

export PYTHONPATH=""

export CRYOSPARC_ROOT_DIR="/home/spuser/cryosparc"
export CRYOSPARC_LICENSE_ID=“bfbe2c3f-a6c7-5b1c-877f-fa197aced29a”
export CRYOSPARC_REGISTER_DONE=true
export CRYOSPARC_METEOR_BINDIR=""
export CRYOSPARC_NODEJS_BINDIR="/home/spuser/cryosparc/nodejs/bin"
export CRYOSPARC_MONGODB_BINDIR="/home/spuser/cryosparc/mongodb/bin"
export CRYOSPARC_ANACONDA_BINDIR="/home/spuser/cryosparc/anaconda2/bin"
export CRYOSPARC_HTTP_PORT=38000
export CRYOSPARC_MONGO_PORT=38001
export CRYOSPARC_INSECURE=false
export CRYOSPARC_MASTER_HOSTNAME=“spgpu”
export CRYOSPARC_INSTALL_TYPE=master
export CRYOSPARC_DEVELOP=false
export METEOR_SETTINGS="{“public”:{“webinstance”:false, “instancename”:“spgpu”, “instancetype”:“academicbeta”}}"
export CRYOSPARC_SUPERVISOR_SOCK_FILE=/tmp/supervisor–621457486326985092.sock

export CRYOSPARC_CACHE_CUSHION=10240.0
export CRYOSPARC_CUDA_DEVS=“0,1,2,3”
export CRYOSPARC_RAM_SLOTS=“8”

export CRYOSPARC_RESULTS_MIGRATION_DONE=true

Hi @BAE,
Is this still an issue?

Can you check the end of the log file
run/meteor.stdout
for the error traceback?

Thanks,
Saara