I’m having some trouble getting CryoSPARC installed.
I’ve tried installing CUDA from Nvidia however 11.8 requires Nvidia drivers 520 which, even if I install with sudo ubuntu-drivers install nvidia:520 drops me into a blank screen shortly after booting.
No more recent CUDA version is supported by CryoSPARC and 11.7 seems to have an issue with compiler version so I’m not quite sure what to do…
Hi @josh, welcome. 
Which Ubuntu release? 22.04?
The following has worked for me across 8 systems now:
sudo apt update && sudo apt upgrade -ysudo dpkg -i cuda-blah-blah-blah.deb
sudo apt install cuda-11.8nvidia-smihtop, btop and nvtop are very useful.Install CryoSPARC.
*** nVidia site instructions:
wget https://developer.download.nvidia.com/compute/cuda/repos/ubuntu2204/x86_64/cuda-keyring_1.1-1_all.deb
sudo dpkg -i cuda-keyring_1.1-1_all.deb
sudo apt-get update
sudo apt-get -y install cuda
The wget and https bits are all one command. The forum splits it into two lines.
Thanks for replying but you instructions are exactly what I’ve tried. When I do the reboot before running nvidia-smi in your steps is where I’m ending up with a blank screen. I was doing some googling last night and wondered if secure boot might be making my life difficult…
SecureBoot causes all sorts of issues with Linux in general, but particularly with third party drivers (nVidia).
That said, I’ve got SecureBoot working on dual-boot laptops with nVidia GPUs in the past, so it’s not impossible, just tricky.
Please provide more details about the system (full specs please).
What commands would you like the outputs of? 
The machine is across campus from me so it would be useful to get a semi complete list so I can do it in one trip over there.
What else have you tried?
Let’s try with disabling SecureBoot first.
All of this is collectable via an SSH login, so it shouldn’t matter if X doesn’t start if you remote in.
Some system info will come from:
uname -a
lspci
cat /proc/cpuinfo
nvidia-smi
Are these Ada Lovelace cards? Quite a few people having issues with them on the forum.
Also, you don’t need the 520 drivers for CUDA 11.8 - I’m running 530.30.02 quite happily (nvidia-smi reports CUDA 12.1, but 11.8 is installed and fully operational).
If you don’t install CUDA, but just the nVidia driver, do you still get X output? If not, that’s another issue (and will probably be fixed by adding nomodeset to your boot parameters).
If the machine is across campus, how do you access it normally? If remotely, do you even need a GUI?
All of the normal cryo-EM suite can be accessed via X forwarding with SSH (CryoSPARC is even easier with a tunnel to localhost so you aren’t talking across the network unencrypted).
What else have you tried?
Mostly trying to find a CUDA version that installed an nvidia driver that wouldn’t blank the screen. I did have a look at turning off SecureBoot but will cover that a bit more soon.
Let’s try with disabling SecureBoot first.
It’s a good theory. I looked into doing that this morning. When I booted into BIOS the entry that indicated it was enabled was greyed out. Looking at the instruction at [Motherboard] How to enable or disable Secure Boot ? | Official Support | ASUS Global it seems as though selecting ‘Other OS’ should disable it but… if it does the greyed out text doesn’t seem to indicate that and I didn’t see anywhere else in the menus that I could change it. The BIOS version on this computer is 20 rather than 22 in that guide so I might try updating it.
All of this is collectable via an SSH login, so it shouldn’t matter if X doesn’t start if you remote in.
SSH hadn’t been set up at the time. It has now
Some system info will come from:
uname -a
$ uname -a
Linux schubert-System-Product-Name 5.19.0-50-generic #50-Ubuntu SMP PREEMPT_DYNAMIC Mon Jul 10 18:24:29 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux
lspci
$ lspci
00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse Root Complex
00:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Starship/Matisse IOMMU
00:01.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge
00:01.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse GPP Bridge
00:02.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge
00:03.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge
00:04.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge
00:05.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge
00:07.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge
00:07.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse Internal PCIe GPP Bridge 0 to bus[E:B]
00:08.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge
00:08.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse Internal PCIe GPP Bridge 0 to bus[E:B]
00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller (rev 61)
00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 51)
00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship Device 24; Function 0
00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship Device 24; Function 1
00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship Device 24; Function 2
00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship Device 24; Function 3
00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship Device 24; Function 4
00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship Device 24; Function 5
00:18.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship Device 24; Function 6
00:18.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship Device 24; Function 7
01:00.0 VGA compatible controller: NVIDIA Corporation GA102 [GeForce RTX 3080] (rev a1)
01:00.1 Audio device: NVIDIA Corporation GA102 High Definition Audio Controller (rev a1)
02:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Function
03:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Starship/Matisse Reserved SPP
03:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Starship USB 3.0 Host Controller
20:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse Root Complex
20:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Starship/Matisse IOMMU
20:01.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge
20:02.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge
20:03.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge
20:04.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge
20:05.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge
20:07.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge
20:07.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse Internal PCIe GPP Bridge 0 to bus[E:B]
20:08.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge
20:08.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse Internal PCIe GPP Bridge 0 to bus[E:B]
21:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Function
22:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Starship/Matisse Reserved SPP
22:00.1 Encryption controller: Advanced Micro Devices, Inc. [AMD] Starship/Matisse Cryptographic Coprocessor PSPCPP
22:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Starship USB 3.0 Host Controller
22:00.4 Audio device: Advanced Micro Devices, Inc. [AMD] Starship/Matisse HD Audio Controller
40:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse Root Complex
40:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Starship/Matisse IOMMU
40:01.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge
40:01.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse GPP Bridge
40:01.4 PCI bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse GPP Bridge
40:02.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge
40:03.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge
40:04.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge
40:05.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge
40:07.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge
40:07.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse Internal PCIe GPP Bridge 0 to bus[E:B]
40:08.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge
40:08.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse Internal PCIe GPP Bridge 0 to bus[E:B]
41:00.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] Matisse Switch Upstream
42:04.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] Matisse PCIe GPP Bridge
42:05.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] Matisse PCIe GPP Bridge
42:06.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] Matisse PCIe GPP Bridge
42:08.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] Matisse PCIe GPP Bridge
42:09.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] Matisse PCIe GPP Bridge
42:0a.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] Matisse PCIe GPP Bridge
43:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8125 2.5GbE Controller
44:00.0 Ethernet controller: Intel Corporation I211 Gigabit Network Connection (rev 03)
45:00.0 Network controller: Intel Corporation Wi-Fi 6 AX200 (rev 1a)
46:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Starship/Matisse Reserved SPP
46:00.1 USB controller: Advanced Micro Devices, Inc. [AMD] Matisse USB 3.0 Host Controller
46:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Matisse USB 3.0 Host Controller
47:00.0 SATA controller: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] (rev 51)
48:00.0 SATA controller: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] (rev 51)
49:00.0 Non-Volatile memory controller: Samsung Electronics Co Ltd NVMe SSD Controller SM981/PM981/PM983
4a:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Function
4b:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Starship/Matisse Reserved SPP
60:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse Root Complex
60:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Starship/Matisse IOMMU
60:01.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge
60:02.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge
60:03.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge
60:04.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge
60:05.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge
60:07.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge
60:07.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse Internal PCIe GPP Bridge 0 to bus[E:B]
60:08.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge
60:08.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Starship/Matisse Internal PCIe GPP Bridge 0 to bus[E:B]
61:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Function
62:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Starship/Matisse Reserved SPP
cat /proc/cpuinfo
$ cat /proc/cpuinfo
processor : 0
vendor_id : AuthenticAMD
cpu family : 23
model : 49
model name : AMD Ryzen Threadripper 3990X 64-Core Processor
stepping : 0
microcode : 0x830107a
cpu MHz : 2200.000
cache size : 512 KB
physical id : 0
siblings : 128
core id : 0
cpu cores : 64
apicid : 0
initial apicid : 0
fpu : yes
fpu_exception : yes
cpuid level : 16
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt pdpe1gb rdtscp lm constant_tsc rep_good nopl nonstop_tsc cpuid extd_apicid aperfmperf rapl pni pclmulqdq monitor ssse3 fma cx16 sse4_1 sse4_2 movbe popcnt aes xsave avx f16c rdrand lahf_lm cmp_legacy svm extapic cr8_legacy abm sse4a misalignsse 3dnowprefetch osvw ibs skinit wdt tce topoext perfctr_core perfctr_nb bpext perfctr_llc mwaitx cpb cat_l3 cdp_l3 hw_pstate ssbd mba ibpb stibp vmmcall fsgsbase bmi1 avx2 smep bmi2 cqm rdt_a rdseed adx smap clflushopt clwb sha_ni xsaveopt xsavec xgetbv1 xsaves cqm_llc cqm_occup_llc cqm_mbm_total cqm_mbm_local clzero irperf xsaveerptr rdpru wbnoinvd arat npt lbrv svm_lock nrip_save tsc_scale vmcb_clean flushbyasid decodeassists pausefilter pfthreshold avic v_vmsave_vmload vgif v_spec_ctrl umip rdpid overflow_recov succor smca sev sev_es
bugs : sysret_ss_attrs spectre_v1 spectre_v2 spec_store_bypass retbleed smt_rsb
bogomips : 5789.21
TLB size : 3072 4K pages
clflush size : 64
cache_alignment : 64
address sizes : 43 bits physical, 48 bits virtual
power management: ts ttp tm hwpstate cpb eff_freq_ro [13] [14]
processor : 1
vendor_id : AuthenticAMD
cpu family : 23
model : 49
model name : AMD Ryzen Threadripper 3990X 64-Core Processor
stepping : 0
microcode : 0x830107a
cpu MHz : 2200.000
cache size : 512 KB
physical id : 0
siblings : 128
core id : 1
cpu cores : 64
apicid : 2
initial apicid : 2
fpu : yes
fpu_exception : yes
cpuid level : 16
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt pdpe1gb rdtscp lm constant_tsc rep_good nopl nonstop_tsc cpuid extd_apicid aperfmperf rapl pni pclmulqdq monitor ssse3 fma cx16 sse4_1 sse4_2 movbe popcnt aes xsave avx f16c rdrand lahf_lm cmp_legacy svm extapic cr8_legacy abm sse4a misalignsse 3dnowprefetch osvw ibs skinit wdt tce topoext perfctr_core perfctr_nb bpext perfctr_llc mwaitx cpb cat_l3 cdp_l3 hw_pstate ssbd mba ibpb stibp vmmcall fsgsbase bmi1 avx2 smep bmi2 cqm rdt_a rdseed adx smap clflushopt clwb sha_ni xsaveopt xsavec xgetbv1 xsaves cqm_llc cqm_occup_llc cqm_mbm_total cqm_mbm_local clzero irperf xsaveerptr rdpru wbnoinvd amd_ppin arat npt lbrv svm_lock nrip_save tsc_scale vmcb_clean flushbyasid decodeassists pausefilter pfthreshold avic v_vmsave_vmload vgif v_spec_ctrl umip rdpid overflow_recov succor smca sev sev_es
bugs : sysret_ss_attrs spectre_v1 spectre_v2 spec_store_bypass retbleed smt_rsb
bogomips : 5789.21
TLB size : 3072 4K pages
clflush size : 64
cache_alignment : 64
address sizes : 43 bits physical, 48 bits virtual
power management: ts ttp tm hwpstate cpb eff_freq_ro [13] [14]
processor : 2
vendor_id : AuthenticAMD
cpu family : 23
model : 49
model name : AMD Ryzen Threadripper 3990X 64-Core Processor
stepping : 0
microcode : 0x830107a
cpu MHz : 2200.000
cache size : 512 KB
physical id : 0
siblings : 128
core id : 2
cpu cores : 64
apicid : 4
initial apicid : 4
fpu : yes
fpu_exception : yes
cpuid level : 16
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt pdpe1gb rdtscp lm constant_tsc rep_good nopl nonstop_tsc cpuid extd_apicid aperfmperf rapl pni pclmulqdq monitor ssse3 fma cx16 sse4_1 sse4_2 movbe popcnt aes xsave avx f16c rdrand lahf_lm cmp_legacy svm extapic cr8_legacy abm sse4a misalignsse 3dnowprefetch osvw ibs skinit wdt tce topoext perfctr_core perfctr_nb bpext perfctr_llc mwaitx cpb cat_l3 cdp_l3 hw_pstate ssbd mba ibpb stibp vmmcall fsgsbase bmi1 avx2 smep bmi2 cqm rdt_a rdseed adx smap clflushopt clwb sha_ni xsaveopt xsavec xgetbv1 xsaves cqm_llc cqm_occup_llc cqm_mbm_total cqm_mbm_local clzero irperf xsaveerptr rdpru wbnoinvd amd_ppin arat npt lbrv svm_lock nrip_save tsc_scale vmcb_clean flushbyasid decodeassists pausefilter pfthreshold avic v_vmsave_vmload vgif v_spec_ctrl umip rdpid overflow_recov succor smca sev sev_es
bugs : sysret_ss_attrs spectre_v1 spectre_v2 spec_store_bypass retbleed smt_rsb
bogomips : 5789.21
TLB size : 3072 4K pages
clflush size : 64
cache_alignment : 64
address sizes : 43 bits physical, 48 bits virtual
power management: ts ttp tm hwpstate cpb eff_freq_ro [13] [14]
<snip, the above settings looked the same for all the of 125 other processors>
nvidia-smi
$ nvidia-smi
Thu Aug 3 14:30:35 2023
+---------------------------------------------------------------------------------------+
| NVIDIA-SMI 535.86.05 Driver Version: 535.86.05 CUDA Version: 12.2 |
|-----------------------------------------+----------------------+----------------------+
| GPU Name Persistence-M | Bus-Id Disp.A | Volatile Uncorr. ECC |
| Fan Temp Perf Pwr:Usage/Cap | Memory-Usage | GPU-Util Compute M. |
| | | MIG M. |
|=========================================+======================+======================|
| 0 NVIDIA GeForce RTX 3080 Off | 00000000:01:00.0 Off | N/A |
| 0% 33C P8 10W / 340W | 284MiB / 10240MiB | 0% Default |
| | | N/A |
+-----------------------------------------+----------------------+----------------------+
+---------------------------------------------------------------------------------------+
| Processes: |
| GPU GI CI PID Type Process name GPU Memory |
| ID ID Usage |
|=======================================================================================|
| 0 N/A N/A 3132 G /usr/lib/xorg/Xorg 96MiB |
| 0 N/A N/A 3299 G /usr/bin/gnome-shell 58MiB |
| 0 N/A N/A 3838 G ...irefox/2356/usr/lib/firefox/firefox 116MiB |
+---------------------------------------------------------------------------------------+
Are these Ada Lovelace cards? Quite a few people having issues with them on the forum.
It doesn’t look like it. I think the generation before that?
Also, you don’t need the 520 drivers for CUDA 11.8 - I’m running 530.30.02 quite happily (
nvidia-smireports CUDA 12.1, but 11.8 is installed and fully operational).
Okay so how did you accomplish that? The CUDA I’m installing from NVIDIA has a dependency on xserver-xorg-video-nvidia-520 (= 520.61.05-0ubuntu1), which has been the cause of a lot of my pain.
If you don’t install CUDA, but just the nVidia driver, do you still get X output? If not, that’s another issue (and will probably be fixed by adding
nomodesetto your boot parameters).
If I install xserver-xorg-video-nvidia-535, which is what ubuntu-driver install nvidia installs, works fine!
If the machine is across campus, how do you access it normally? If remotely, do you even need a GUI?
This isn’t a machine for me, I’m just the IT that’s been brought in to help work out how to get it up and running The students using the machine are running some other software on it that does require a GUI so headless isn’t really an option.
Thought I might highlight the above is when using the nvidia driver that works, i.e. 535.
Thanks.
mokutil --sb-state will check whether SecureBoot is enabled.
Good SSH is up; firewall set appropriately? 
OK, so Zen 2 Threadripper with a single Ampere nVidia GPU. Should be no problems. Default 22.04.2 kernel I think (or HWE kernel from 22.04)?
I got 530 with CUDA 11.8 installed using the commands I listed originally (now it should pull in 535 instead, as that wasn’t released at the time…)
Since 535 is already installed, If you try:
sudo apt install cuda-drivers-535
Does it pull in anything else? Does the GUI break?
Then what does
sudo apt install cuda-11-8
try to pull in?
This looks like it’s working! And I think I see what I overlooked when I was reading your instructions and what the difference is.
When I was installing CUDA I was doing it using the link to previous version provided by Nvidia ( CUDA Toolkit 11.8 Downloads | NVIDIA Developer ) and then it was apt get install cuda to get version 11.8. But what I overlooked was that your instructions are using a different repo, I guess just the current one, then selecting the version based on the package.
I need to run away for the day but I think you cracked it! Thank you so much for your help! Will post an update when I can check the outcome properly
OK, that’s good. I hope it’s fixed now. Good luck.
Everything is up and running. The person I’ve been talking to in the lab is very pleased - apparently they’ve spent a few months trying to get it working. Thanks again for your help
Oh and this
mokutil --sb-statewill check whether SecureBoot is enabled.
Super handy! I’ll have to note it somewhere. Apparently SecureBoot is disabled so the BIOS is just not displaying the information properly.