Tar of worker folder just generated another master folder

open

#1

I downloaded both worker and master files yesterday as instructed and then unzipped each file. somehow, tar of worker folder just generated another master folder and queque is not running. I’d appreciated if you have a chance to check this out.


#2

Hi @soung,

Can you provide more information? Screenshots/logs would help. Thank you!


#3

what I am trying to say is
“tar -xf cryosparc2_worker.tar.gz” generates “cryosparc2_master” folder. Is this the right situation?
I guess it should generate “cryosparc2_worker” folder based on the installation guide.

Hun

cryosparc hun$ ls -rtl
total 2752768
-rw-r–r-- 1 hun staff 695882459 6 13 00:15 cryosparc2_master.tar.gz
-rw-r–r-- 1 hun staff 695882459 6 13 00:36 cryosparc2_worker.tar.gz
cryosparc hun$ tar -xf cryosparc2_worker.tar.gz
cryosparc hun$ ls -rtl
total 2752768
drwxr-xr-x 13 hun staff 416 5 31 05:13 cryosparc2_master
-rw-r–r-- 1 hun staff 695882459 6 13 00:15 cryosparc2_master.tar.gz
-rw-r–r-- 1 hun staff 695882459 6 13 00:36 cryosparc2_worker.tar.gz
cryosparc hun$


#4

Hi @soung,

Thanks for providing more information. We cannot reproduce this error. Did you ensure to copy and paste the line directly from the documentation? i.e. curl -L https://get.cryosparc.com/download/worker-latest/$LICENSE_ID > cryosparc2_worker.tar.gz?