Set RAM amount - half of ram not recognized

It seems cryoSPARC is not seeing all of my RAM. I have 64GB and the resource manager instance information says 32gb. I have 2 GPU’s and can only run 1 homogeneous refinement at a time, but I can run 2 hetero refinement at once. Is there a file where I can change this?

Hi Aaron,
Have you solved this ram problem? I have lots of memory but only shows 32 Gb and some jobs can not be stated due to “ram not available”. thanks, Lan