Problem After 2.2 update

Install, Configure and Update
1

Hello,
I just updated to the 2.2 version and am running into a problem when I try to login. It seems I get a connection refusal? Please see the status below:
[cryosparc_user@localhost CRYOSPARC]$ cryosparcm status

CryoSPARC System master node installed at
/DATA/CRYOSPARC/cryosparc2_master
Current cryoSPARC version: v2.2.0

cryosparcm process status:

unix:///tmp/cryosparc-supervisor-f92e7be934326117f9d1ece3fadf930e.sock refused connection

global config variables:

export CRYOSPARC_LICENSE_ID=“removed for discussion board "
export CRYOSPARC_MASTER_HOSTNAME=“localhost.localdomain”
export CRYOSPARC_DB_PATH=”/DATA/CRYOSPARC/cryosparc2_database"
export CRYOSPARC_BASE_PORT=39000
export CRYOSPARC_DEVELOP=false
export CRYOSPARC_INSECURE=false

Thank you for your time,
Kellie

2

Hi @Kellie

This may be related to an issue that causes cryoSPARC processes to be orphaned during updates.

Can you please try:

cryosparcm stop

Then, delete the /unix:///tmp/cryosparc-supervisor-f92e7be934326117f9d1ece3fadf930e.sock file.

Finally, you may need to kill any other remaining processes that may be interfering. You can find the process IDs using:

ps -ax | grep "supervisord" (kill only processes that are related to cryoSPARC 2)

cryosparcm start

Please let us know if that works.

1 Like
3

This solved my problem of a blank login screen after a new install of v2.2