No admin account upon install/create admin account via CLI

Troubleshooting
2

Hi @BrianCuttler ,

Thanks for the post! It certainly is unusual that the initial user account was not created at install time. Since you don’t yet have access to the user interface, you can run the following commands to create a new user and set them as an admin:

cryosparcm createuser \
    --email "<email address>" \
    --username "<login username>" \
    --firstname "<given name>"\
    --lastname "<surname>" \
    [--password "<new password>"]

cryosparcm updateuser --email "<email address>" --admin "true"

You can find more details regarding the createuser and updateuser on the CryoSPARC Guide.

Hope this helps!

- Suhail

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