Localhost refused to connect

Troubleshooting
1

Hi, I finally managed installing cryosparc on my laptop (by using the licence of a colleague) and everything went smoothly until I wanted to start ‘localhost:38000’ in Google Chrome. It reports: “localhost refused to connect”. Apparently, the webapp does not start because when I stop cryosparc I get: “webapp: ERROR (not running)”. What is wrong? I have not seen this before on my workstation.
Thanks, Dieter

2

Hi Dieter,

Could you email us the contents of cryosparc/run/meteor.log to feedback@structura.bio?

Thanks,
Suhail

3

Hi Suhail,
did you get my mail?
Dieter

4

Potential solution (at least in case of RedHat / CentOS 6) - linking to a newer libstdc++ library:

5