Job not running after update to 2.8

Install, Configure and Update
1

Hi there,
I just updated to v2.8. Everything seems to be fine. But when I create a new job, it stuck at “LAUNCHED” status and never really start running. I wonder what could cause this problem. Please let me know if you need additional information from us.
Thanks,
Wei

2

Hi @wxh180,

Is it possible if you can paste the joblog as well as the log of command_core when you queue a job?
cryosparcm joblog PX JX
cryosparcm log command_core

3

Hi @stephan,

Yes. I pasted the error message below for you debugging. But I did a clean reinstallation and the problem is gone now.

Here is the output for: cryosparcm joblog PX JX

Traceback (most recent call last):

File "<string>", line 1, in <module>

File "cryosparc2_worker/cryosparc2_compute/run.py", line 13, in init cryosparc2_compute.run (/home/installtest/deps_manage/cryosparc2_package/deploy/stage/cryosparc2_worker/cryosparc2_compute/run.c:6930)

ImportError: No module named Crypto.PublicKey"

And for the 2nd command. Here is the error:
"COMMAND CORE STARTED ===  2019-06-01 17:50:36.266783  ==========================
*** BG WORKER START
Traceback (most recent call last):
  File "<string>", line 1, in <module>
  File "cryosparc2_command/command_core/__init__.py", line 199, in start
    app.run(host="0.0.0.0", port=port, threaded=True, passthrough_errors=False)
  File "/Data_HDD2/Programs/packages/cryosparc_v2/cryosparc2_master/deps/anaconda/lib/python2.7/site-packages/flask/app.py", line 841, in run
    run_simple(host, port, self, **options)
  File "/Data_HDD2/Programs/packages/cryosparc_v2/cryosparc2_master/deps/anaconda/lib/python2.7/site-packages/werkzeug/serving.py", line 814, in run_simple
    inner()
  File "/Data_HDD2/Programs/packages/cryosparc_v2/cryosparc2_master/deps/anaconda/lib/python2.7/site-packages/werkzeug/serving.py", line 774, in inner
    fd=fd)
  File "/Data_HDD2/Programs/packages/cryosparc_v2/cryosparc2_master/deps/anaconda/lib/python2.7/site-packages/werkzeug/serving.py", line 660, in make_server
    passthrough_errors, ssl_context, fd=fd)
  File "/Data_HDD2/Programs/packages/cryosparc_v2/cryosparc2_master/deps/anaconda/lib/python2.7/site-packages/werkzeug/serving.py", line 577, in __init__
    self.address_family), handler)
  File "/Data_HDD2/Programs/packages/cryosparc_v2/cryosparc2_master/deps/anaconda/lib/python2.7/SocketServer.py", line 417, in __init__
    self.server_bind()
  File "/Data_HDD2/Programs/packages/cryosparc_v2/cryosparc2_master/deps/anaconda/lib/python2.7/BaseHTTPServer.py", line 108, in server_bind
    SocketServer.TCPServer.server_bind(self)
  File "/Data_HDD2/Programs/packages/cryosparc_v2/cryosparc2_master/deps/anaconda/lib/python2.7/SocketServer.py", line 431, in server_bind
    self.socket.bind(self.server_address)
  File "/Data_HDD2/Programs/packages/cryosparc_v2/cryosparc2_master/deps/anaconda/lib/python2.7/socket.py", line 228, in meth
    return getattr(self._sock,name)(*args)
socket.error: [Errno 98] Address already in use

Thanks,
Wei