Hello everybody,
I have installed cryosparc in a workstation and calculated the CTF without any problem using motion corrected movies however, when I try to curate exposures or pick micrographs (interactive jobs) the job does not shows the images and get stucked:
log webapp:
[sbgrid@c105627 ~]$ cryosparcm log webapp
Table">\n \n <td class=“contentData”>\n Could not connect to the destination in time.
\n
\n The remote site may be down or the site may be producing errors.\n \n \n\n\n\n\n<table class=“infoTable”>\n \n <td class=“infoData”>\n URL: <script type=“text/javascript”>break_line(“http://c105627.dhcp.swmed.org:46626/get_micrographs”);
\n Status code: <script type=“text/javascript”>break_line(“502”);
\n Transaction time: <script type=“text/javascript”>break_line(“5 milliseconds”);
\n \n \n\n\n\n\n\n\n\n \n \n \n \n \n \n\n\n\n \n \n \n\n\n"
\n For assistance, please contact the IR Service Desk at 214-648-7600.\n \n generated <span id=“time”>2021-07-01 21:16:38 by McAfee Web Gateway [129.112.115.42/m-proxy3] \n
\n \n
\n URL Host Matches in List Global Host Whitelist\n
\n Client IP [129.112.52.206]\n
at new StatusCodeError (/home/sbgrid/cryosparc/cryosparc_master/cryosparc_webapp/bundle/programs/server/npm/node_modules/request-promise-core/lib/errors.js:32:15)
at Request.plumbing.callback (/home/sbgrid/cryosparc/cryosparc_master/cryosparc_webapp/bundle/programs/server/npm/node_modules/request-promise-core/lib/plumbing.js:104:33)
at Request.RP$callback [as _callback] (/home/sbgrid/cryosparc/cryosparc_master/cryosparc_webapp/bundle/programs/server/npm/node_modules/request-promise-core/lib/plumbing.js:46:31)
at Request.self.callback (/home/sbgrid/cryosparc/cryosparc_master/cryosparc_webapp/bundle/programs/server/npm/node_modules/request/request.js:185:22)
at emitTwo (events.js:126:13)
at Request.emit (events.js:214:7)
at Request. (/home/sbgrid/cryosparc/cryosparc_master/cryosparc_webapp/bundle/programs/server/npm/node_modules/request/request.js:1161:10)
at emitOne (events.js:116:13)
at Request.emit (events.js:211:7)
at IncomingMessage. (/home/sbgrid/cryosparc/cryosparc_master/cryosparc_webapp/bundle/programs/server/npm/node_modules/request/request.js:1083:12)
at Object.onceWrapper (events.js:313:30)
at emitNone (events.js:111:20)
at IncomingMessage.emit (events.js:208:7)
at endReadableNT (_stream_readable.js:1055:12)
at _combinedTickCallback (internal/process/next_tick.js:138:11)
at process._tickDomainCallback (internal/process/next_tick.js:218:9)
=> awaited here:
at Function.Promise.await (/home/sbgrid/cryosparc/cryosparc_master/cryosparc_webapp/bundle/programs/server/npm/node_modules/meteor/promise/node_modules/meteor-promise/promise_server.js:56:12)
at Promise.asyncApply (imports/api/Interactive/server/methods.js:30:15)
at /home/sbgrid/cryosparc/cryosparc_master/cryosparc_webapp/bundle/programs/server/npm/node_modules/meteor/promise/node_modules/meteor-promise/fiber_pool.js:43:40
This is the job output:
License is valid.
Running job on master node
[CPU: 67.8 MB] Project P2 Job J6 Started
[CPU: 67.9 MB] Master running v3.2.0, worker running v3.2.0
[CPU: 68.1 MB] Running on lane default
[CPU: 68.1 MB] Resources allocated:
[CPU: 68.1 MB] Worker: c105627.dhcp.swmed.org
[CPU: 68.1 MB] --------------------------------------------------------------
[CPU: 68.1 MB] Importing job module for job type manual_picker…
[CPU: 214.8 MB] Job ready to run
[CPU: 214.8 MB] ***************************************************************
[CPU: 214.8 MB] Interactive job running on port 53432
[CPU: 215.2 MB] Loaded info for 100 micrographs
Outputs
micrographs
exposureCount: 0
particles
particleCount: 0
Any ideas to fix this issue?
Thanks in advance
Best
Victor