Installation error with mongodb

Hi
Our institute is trying to install cryosparc v2.5 in a cluster, but it is unable to start after installization. Followings are error messages. The administrator says that the mongodb is unable to run without root authority, but the cluster system is unable to offer that. Is there any idea?

************ CRYOSPARC SYSTEM: STANDALONE INSTALLER **************

The installer will now download, install and connect the worker
package on this machine. The worker package will allow cryoSPARC
to run compute jobs.


Starting cryoSPARC…

+1")syntax error: invalid arithmetic operator (error token is “ne 103: 61000
+2”)syntax error: invalid arithmetic operator (error token is “ne 104: 61000
+3”)syntax error: invalid arithmetic operator (error token is “ne 105: 61000
+5”)syntax error: invalid arithmetic operator (error token is “ne 107: 61000
+6”)syntax error: invalid arithmetic operator (error token is “ne 108: 61000
+7”)syntax error: invalid arithmetic operator (error token is "ne 109: 61000
Starting cryoSPARC System master process…
CryoSPARC is not already running.
Error: Format string ‘mongod --dbpath “%(ENV_CRYOSPARC_DB_PATH)s” --port %(ENV_CRYOSPARC_MONGO_PORT)s --oplogSize 64 --replSet meteor --nojournal --wiredTigerCacheSizeGB %(ENV_CRYOSPARC_MONGO_CACHE_GB)s’ for ‘program:database.command’ contains names (‘ENV_CRYOSPARC_MONGO_PORT’) which cannot be expanded. Available names: ENV_CONDA_DEFAULT_ENV, ENV_CONDA_EXE, ENV_CONDA_PREFIX, ENV_CONDA_PROMPT_MODIFIER, ENV_CONDA_PYTHON_EXE, ENV_CONDA_SHLVL, ENV_CRYOSPARC_BASE_PORT, ENV_CRYOSPARC_CLICK_WRAP, ENV_CRYOSPARC_CONDA_ENV, ENV_CRYOSPARC_DB_PATH, ENV_CRYOSPARC_DEVELOP, ENV_CRYOSPARC_FORCE_HOSTNAME, ENV_CRYOSPARC_FORCE_USER, ENV_CRYOSPARC_HEARTBEAT_SECONDS, ENV_CRYOSPARC_HOSTNAME_CHECK, ENV_CRYOSPARC_HTTP_PORT, ENV_CRYOSPARC_INSECURE, ENV_CRYOSPARC_LD_LIBRARY_PATH, ENV_CRYOSPARC_LICENSE_ID, ENV_CRYOSPARC_LIVE_ENABLED, ENV_CRYOSPARC_MASTER_HOSTNAME, ENV_CRYOSPARC_MONGO_CACHE_GB, ENV_CRYOSPARC_PATH, ENV_CRYOSPARC_ROOT_DIR, ENV_CRYOSPARC_SUPERVISOR_SOCK_FILE, ENV_C_INCLUDE_PATH, ENV_DISPLAY, ENV_HADOOP_COMMON_HOME, ENV_HADOOP_COMMON_LIB_NATIVE_DIR, ENV_HADOOP_CONF_DIR, ENV_HADOOP_HDFS_HOME, ENV_HADOOP_MAPRED_HOME, ENV_HADOOP_OPTS, ENV_HADOOP_PREFIX, ENV_HDFS_CONF_DIR, ENV_HISTCONTROL, ENV_HISTSIZE, ENV_HOME, ENV_HOSTNAME, ENV_JAVA_HOME, ENV_KDEDIRS, ENV_LANG, ENV_LD_LIBRARY_PATH, ENV_LD_PRELOAD, ENV_LESSOPEN, ENV_LIBRARY_PATH, ENV_LOGNAME, ENV_LS_COLORS, ENV_MAIL, ENV_MANPATH, ENV_MKL_NUM_THREADS, ENV_NUMEXPR_NUM_THREADS, ENV_OLDPWD, ENV_OMP_NUM_THREADS, ENV_PATH, ENV_PERL5LIB, ENV_PWD, ENV_PYTHONNOUSERSITE, ENV_PYTHONPATH, ENV_QTDIR, ENV_QTINC, ENV_QTLIB, ENV_QT_GRAPHICSSYSTEM_CHECKED, ENV_QT_PLUGIN_PATH, ENV_SGE_CELL, ENV_SGE_EXECD_PORT, ENV_SGE_QMASTER_PORT, ENV_SGE_ROOT, ENV_SHELL, ENV_SHLVL, ENV_SIBCB_SHELL_INIT, ENV_SSH_CLIENT, ENV_SSH_CONNECTION, ENV_SSH_TTY, ENV_TEMP, ENV_TEMPDIR, ENV_TERM, ENV_TMP, ENV_TMPDIR, ENV_USER, ENV_XDG_DATA_DIRS, ENV_YARN_CONF_DIR, ENV_YARN_HOME, ENV__, ENV__CE_CONDA, ENV__CE_M, group_name, here, host_node_name, numprocs, process_num, program_name in section ‘program:database’ (file: ‘/sibcb/program/src/cryospac/cryosparc_master/supervisord.conf’)
For help, use /sibcb/program/src/cryospac/cryosparc_master/deps/anaconda/envs/cryosparc_master_env/bin/supervisord -h

Dear @LYT,

We would highly recommend installing the most recent version of cryoSPARC (v3.2) rather than v2.5.

Dear spunjani

Thank you for your advice. We’ll have a try.