Extract job Waiting because resources are not available (GPU)

Troubleshooting
1

Hello
I am using version 2.11 on a standalone workstation (installed from an upgrade from version 2.5 that didn’t work either). My extract jobs don’t start because of the GPU not available message.
however, the machine has GPU. is there a configuration step that I missed?

thanks, regards

2

Hi @valb,

If you navigate to the ‘Instance Information’ tab on the ‘Resource Manager’ page, do you see the correct number of GPUs listed? Here’s an example:

image
image1242×640 35.5 KB

Please ensure you have followed all instructions for the single workstation install and the machine can run nvidia-smi without issues.

- Suhail

3

Hi Suhail,

thanks for your answer. I see 32 cores, 32Gb memory and 1 GPU.
here is the answer to nvidia-smi
±----------------------------------------------------------------------------+
| NVIDIA-SMI 384.145 Driver Version: 384.145 |
|-------------------------------±---------------------±---------------------+
| GPU Name Persistence-M| Bus-Id Disp.A | Volatile Uncorr. ECC |
| Fan Temp Perf Pwr:Usage/Cap| Memory-Usage | GPU-Util Compute M. |
|===============================+======================+======================|
| 0 Quadro K1200 Off | 00000000:03:00.0 On | N/A |
| 39% 43C P8 1W / 35W | 489MiB / 4032MiB | 0% Default |
±------------------------------±---------------------±---------------------+

±----------------------------------------------------------------------------+
| Processes: GPU Memory |
| GPU PID Type Process name Usage |
|=============================================================================|
| 0 5994 G /usr/lib/xorg/Xorg 25MiB |
| 0 11441 G /usr/lib/xorg/Xorg 189MiB |
| 0 18441 G compiz 194MiB |
±----------------------------------------------------------------------------+

Valerie

4

You should check the configuration in Crypsparc resource panel, to make sure that GPU is registered, and that your job only is requesting one GPU.