Hi We have this error I tried to fix for few hours without success
**$ cryosparcm status**
----------------------------------------------------------------------------
CryoSPARC System master node installed at
/home/cryosparc/cryosparc_master
Current cryoSPARC version: v4.3.1
----------------------------------------------------------------------------
CryoSPARC process status:
app RUNNING pid 894421, uptime 0:27:15
app_api RUNNING pid 894439, uptime 0:27:14
app_api_dev STOPPED Not started
app_legacy STOPPED Not started
app_legacy_dev STOPPED Not started
command_core RUNNING pid 894141, uptime 0:27:28
command_rtp RUNNING pid 894361, uptime 0:27:20
command_vis RUNNING pid 894177, uptime 0:27:21
database RUNNING pid 894040, uptime 0:27:31
----------------------------------------------------------------------------
License is valid
----------------------------------------------------------------------------
global config variables:
export CRYOSPARC_LICENSE_ID="xxxx"
export CRYOSPARC_MASTER_HOSTNAME="b01"
export CRYOSPARC_DB_PATH="/home/cryosparc/cryosparc_database"
export CRYOSPARC_BASE_PORT=39000
export CRYOSPARC_DEVELOP=false
export CRYOSPARC_INSECURE=false
export CRYOSPARC_CLICK_WRAP=true
export CRYOSPARC_FORCE_HOSTNAME=true
**$ uname -a && free -g**
Linux b01 5.15.0-70-generic #77-Ubuntu SMP Tue Mar 21 14:02:37 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux
total used free shared buff/cache available
Mem: 754 9 7 0 737 740
Swap: 9 0 9
**$ env | grep PATH**
CRYOSPARC_PATH=/home/cryosparc/cryosparc_worker/bin
PYTHONPATH=/home/cryosparc/cryosparc_worker
CRYOSPARC_CUDA_PATH=/usr/local/cuda
LD_LIBRARY_PATH=/usr/local/cuda/lib64:/home/cryosparc/cryosparc_worker/deps/external/cudnn/lib
PATH=/usr/local/cuda/bin:/home/cryosparc/cryosparc_worker/bin:/home/cryosparc/cryosparc_worker/deps/anaconda/envs/cryosparc_worker_env/bin:/home/cryosparc/cryosparc_worker/deps/anaconda/condabin:/home/cryosparc/cryosparc_worker/deps/anaconda/envs/cryosparc_worker_env/bin:/home/cryosparc/cryosparc_worker/deps/anaconda/condabin:/usr/local/cuda:/home/cryosparc/cryosparc_master/bin:/progs/MC2/MotionCor2_1.4.7:/progs/anaconda3/bin:/progs/MC2/MotionCor2_1.4.7:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games:/snap/bin
**$ which nvcc**
/usr/local/cuda/bin/nvcc
**$ nvcc --version**
nvcc: NVIDIA (R) Cuda compiler driver
Copyright (c) 2005-2022 NVIDIA Corporation
Built on Wed_Sep_21_10:33:58_PDT_2022
Cuda compilation tools, release 11.8, V11.8.89
Build cuda_11.8.r11.8/compiler.31833905_0
**$ python -c "import pycuda.driver; print(pycuda.driver.get_version())"**
(11, 8, 0)
**$ /sbin/ldconfig -p | grep -i cuda**
libnvrtc.so.11.2 (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libnvrtc.so.11.2
libnvrtc.so (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libnvrtc.so
libnvrtc-builtins.so.11.8 (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libnvrtc-builtins.so.11.8
libnvrtc-builtins.so (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libnvrtc-builtins.so
libnvjpeg.so.11 (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libnvjpeg.so.11
libnvjpeg.so (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libnvjpeg.so
libnvblas.so.11 (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libnvblas.so.11
libnvblas.so (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libnvblas.so
libnvToolsExt.so.1 (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libnvToolsExt.so.1
libnvToolsExt.so (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libnvToolsExt.so
libnpps.so.11 (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libnpps.so.11
libnpps.so (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libnpps.so
libnppitc.so.11 (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libnppitc.so.11
libnppitc.so (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libnppitc.so
libnppisu.so.11 (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libnppisu.so.11
libnppisu.so (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libnppisu.so
libnppist.so.11 (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libnppist.so.11
libnppist.so (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libnppist.so
libnppim.so.11 (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libnppim.so.11
libnppim.so (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libnppim.so
libnppig.so.11 (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libnppig.so.11
libnppig.so (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libnppig.so
libnppif.so.11 (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libnppif.so.11
libnppif.so (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libnppif.so
libnppidei.so.11 (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libnppidei.so.11
libnppidei.so (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libnppidei.so
libnppicc.so.11 (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libnppicc.so.11
libnppicc.so (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libnppicc.so
libnppial.so.11 (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libnppial.so.11
libnppial.so (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libnppial.so
libnppc.so.11 (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libnppc.so.11
libnppc.so (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libnppc.so
libicudata.so.70 (libc6,x86-64) => /lib/x86_64-linux-gnu/libicudata.so.70
libcusparse.so.11 (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libcusparse.so.11
libcusparse.so (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libcusparse.so
libcusolverMg.so.11 (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libcusolverMg.so.11
libcusolverMg.so (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libcusolverMg.so
libcusolver.so.11 (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libcusolver.so.11
libcusolver.so (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libcusolver.so
libcurand.so.10 (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libcurand.so.10
libcurand.so (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libcurand.so
libcuinj64.so.11.8 (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libcuinj64.so.11.8
libcuinj64.so (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libcuinj64.so
libcufile_rdma.so.1 (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libcufile_rdma.so.1
libcufile_rdma.so (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libcufile_rdma.so
libcufile.so.0 (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libcufile.so.0
libcufile.so (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libcufile.so
libcufftw.so.10 (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libcufftw.so.10
libcufftw.so (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libcufftw.so
libcufft.so.10 (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libcufft.so.10
libcufft.so (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libcufft.so
libcudart.so.11.0 (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libcudart.so.11.0
libcudart.so (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libcudart.so
libcudadebugger.so.1 (libc6,x86-64) => /lib/x86_64-linux-gnu/libcudadebugger.so.1
libcuda.so.1 (libc6,x86-64) => /lib/x86_64-linux-gnu/libcuda.so.1
libcuda.so (libc6,x86-64) => /lib/x86_64-linux-gnu/libcuda.so
libcublasLt.so.11 (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libcublasLt.so.11
libcublasLt.so (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libcublasLt.so
libcublas.so.11 (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libcublas.so.11
libcublas.so (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libcublas.so
libaccinj64.so.11.8 (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libaccinj64.so.11.8
libaccinj64.so (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libaccinj64.so
libOpenCL.so.1 (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libOpenCL.so.1
libOpenCL.so (libc6,x86-64) => /usr/local/cuda-11.8/targets/x86_64-linux/lib/libOpenCL.so
**$ nvidia-smi**
Thu Sep 14 16:10:40 2023
+-----------------------------------------------------------------------------+
| NVIDIA-SMI 520.61.05 Driver Version: 520.61.05 CUDA Version: 11.8 |
|-------------------------------+----------------------+----------------------+
| GPU Name Persistence-M| Bus-Id Disp.A | Volatile Uncorr. ECC |
| Fan Temp Perf Pwr:Usage/Cap| Memory-Usage | GPU-Util Compute M. |
| | | MIG M. |
|===============================+======================+======================|
| 0 NVIDIA GeForce ... Off | 00000000:1B:00.0 Off | N/A |
| 0% 37C P0 119W / 370W | 0MiB / 24576MiB | 0% Default |
| | | N/A |
+-------------------------------+----------------------+----------------------+
| 1 NVIDIA GeForce ... Off | 00000000:3E:00.0 Off | N/A |
| 0% 35C P0 115W / 370W | 0MiB / 24576MiB | 0% Default |
| | | N/A |
+-------------------------------+----------------------+----------------------+
| 2 NVIDIA GeForce ... Off | 00000000:B2:00.0 Off | N/A |
| 0% 37C P0 123W / 370W | 0MiB / 24576MiB | 0% Default |
| | | N/A |
+-------------------------------+----------------------+----------------------+
| 3 NVIDIA GeForce ... Off | 00000000:DB:00.0 Off | N/A |
| 0% 35C P0 108W / 370W | 0MiB / 24576MiB | 4% Default |
| | | N/A |
+-------------------------------+----------------------+----------------------+
+-----------------------------------------------------------------------------+
| Processes: |
| GPU GI CI PID Type Process name GPU Memory |
| ID ID Usage |
|=============================================================================|
| No running processes found |
+-----------------------------------------------------------------------------+
Thank you for your help!