Error in reading database

Accidentally, My cryosparc start to show error in reading the database:

Starting cryoSPARC System master process…
CryoSPARC is not already running.
database: ERROR (spawn error)
command_core: ERROR (spawn error)
cryosparc command core startup complete.
command_vis: started
command_proxy: ERROR (spawn error)
webapp: started

What might went wrong?

Thank you

Naive idea: maybe just reinstall cryosparc?


Did you get this error immediately after installing cryoSPARC, or when trying to restart it?

Please ensure cryoSPARC is fully turned off by killing any related processes:

cryosparcm stop

ps -ax | grep “supervisord” (kill only the process that is running from your cryosparc2 install)
ps -ax | grep “cryosparc2_command” (kill all the matching processes related to your cryosparc2 instance)
ps -ax | grep “mongod” (kill only the process running your cryosparc2 database)

e.g. kill 82681 

Then attempt to start cryoSPARC via cryosparcm start.

- Suhail