Error in reading database

Troubleshooting
1

Hello,
Accidentally, My cryosparc start to show error in reading the database:

Starting cryoSPARC System master process…
CryoSPARC is not already running.
database: ERROR (spawn error)
command_core: ERROR (spawn error)
cryosparc command core startup complete.
command_vis: started
command_proxy: ERROR (spawn error)
webapp: started

What might went wrong?

Thank you
Gaya

2

Naive idea: maybe just reinstall cryosparc?

3

Hi @GYADAV,

Did you get this error immediately after installing cryoSPARC, or when trying to restart it?

Please ensure cryoSPARC is fully turned off by killing any related processes:

cryosparcm stop

ps -ax | grep “supervisord” (kill only the process that is running from your cryosparc2 install)
ps -ax | grep “cryosparc2_command” (kill all the matching processes related to your cryosparc2 instance)
ps -ax | grep “mongod” (kill only the process running your cryosparc2 database)

e.g. kill 82681

Then attempt to start cryoSPARC via cryosparcm start.

- Suhail