Dear all,
I am trying to install CryoSPARC on our single workstation, but an error occurred when creating the user.
Do you have any suggestions for troubleshooting?
Best,
Welcome to the forum @LilyLily.
Please can you post error messages as text to improve results for text searches.
Please include any additional lines above and below that appear to be missing from the screenshot.
Please can you also post the outputs of the following commands (running as Linux user exx:
ps -eo user,pid,ppid,start,command | grep -e cryosparc_ -e mongo
host ebrightcryo
curl enrightcryo:39001
curl 127.0.0.1:39001
ls -l /tmp/cryosparc*.sock