Error during installation: can not ping into machine

closed

(Maarten Tuijtel) #1

Hi,
I have problems when trying to install cryosparc. I am a relatively new and inexperienced user, so I was closely following the installation-instructions.
When trying to run the install.sh as mentioned, I got an error:
Error: Could not ping sce-bio-cxxxx.xxx.ac.uk

This might have something to do with that we changed the hostname of the machine, for easier ssh-remote access for other users of the processing computer?
I didn’t provide the old, or the new hostname though, so I don’t know where I can change that.

Any help would be greatly appreciated!
Best regards,
Maarten


(Maarten Tuijtel) #2

I found the solution, I had to change the
/etc/hosts
/etc/hostname
files to update the new DNS, that worked.