Error connecting

Hi~I logged back in several times and still haven’t solved the problem. What should I do? Is this problem inevitable? Thank you very much for your help!

If you already confirmed that your CryoSPARC master computer can access the internet in general, it is possible that a firewall on your network has been reconfigured and is blocking access to our license server.
Please ensure that the command

curl -L

prints out

{"message":"Missing Authentication Token"}

If there is a different output, please ask your local network team for suggestions and help.

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Thank you for your help!