CS update to 4.1 error

Hi,
I’m getting a error in booting up CS4.1 after updating from 3.3 on a standalone server.
Here’s what I’m getting after running the auto update:

  Extracting all conda packages...
  ------------------------------------------------------------------------
............................................................................................
  ------------------------------------------------------------------------
    Done.
    conda packages installation successful.
  ------------------------------------------------------------------------
  Main dependency installation completed. Continuing...
  ------------------------------------------------------------------------
  Completed.
  Currently checking hash for mongodb
  Dependencies for mongodb have changed - reinstalling...
  ------------------------------------------------------------------------
  mongodb 3.6.23 installation successful.
  ------------------------------------------------------------------------
  Completed.
  Completed dependency check. 
Generating '/home/emPackages/CS_installation_06152022/cryosparc_master/deps/anaconda/envs/cryosparc_master_env/lib/python3.7/site-packages/libtiff/tiff_h_4_4_0.py' from '/home/emPackages/CS_installation_06152022/cryosparc_master/deps/anaconda/envs/cryosparc_master_env/lib/../include/tiff.h'
 
===================================================
Successfully updated master to version v4.1.0.
===================================================
 
Starting cryoSPARC System master process..
CryoSPARC is not already running.
configuring database
    error retrieving current fcv - got: {'featureCompatibilityVersion': '3.4', 'ok': 1.0}
Traceback (most recent call last):
  File "<string>", line 1, in <module>
  File "/home/emPackages/CS_installation_06152022/cryosparc_master/cryosparc_compute/database_management.py", line 55, in configure_mongo
    check_fcv(admin_db)
  File "/home/emPackages/CS_installation_06152022/cryosparc_master/cryosparc_compute/database_management.py", line 106, in check_fcv
    actual_fcv = output_actual_fcv['featureCompatibilityVersion']['version']
TypeError: string indices must be integers

Please advise.

Thanks.

Hi,
This issue got resolved once I rebooted the server and followed by rebooted the cryosparc. Still don’t know what caused the issue.
Thanks

A post was split to a new topic: Authentication failed - License-ID request header missing

The reboot may have terminated a “zombie” mongod process that previously interfered with CryoSPARC startup.