`cryosparcm listusers` does not work

Troubleshooting
1

If you run this command you get:

Traceback (most recent call last): 
      File "/app/cryosparc2_master/deps/anaconda/lib/python2.7/runpy.py", line 174, in _run_module_as_main
        "__main__", fname, loader, pkg_name)
      File "/app/cryosparc2_master/deps/anaconda/lib/python2.7/runpy.py", line 72, in _run_code
        exec code in run_globals
      File "/app/cryosparc2_master/cryosparc2_compute/client.py", line 83, in <module>
        print eval("cli."+command)
      File "<string>", line 1, in <module>
      File "/app/cryosparc2_master/cryosparc2_compute/client.py", line 57, in func
        assert False, res['error']
    AssertionError: {u'message': u"OtherError: 'name'", u'code': 500, u'data': None, u'name': u'OtherError'}

Can you fix this?

2

Hi @karcaw,

I just ran the command on our instance (running the latest version) and didn’t get an error.

What version of cryoSPARC are you running?

- Suhail

3

i have a 2.11.2 live beta version running.

4

Hi @karcaw,

Can you contact us via email at livebeta@structura.bio with your logs (cryosparcm log command_core & cryosparcm log command_rtp) after restarting your instance (cryosparcm restart)?

Thanks,

Stephan

5

Yes i will. turns out this was my fault in accidentally creating a user that was not fully formed.