Cryosparcm failed after v2.14 updated

Hi all,

I just updated v2.14 from 2.11 by cryosparcm update, but with a python warning said: python 2.7 need to be updated...... during the processing, it seems that the update has not been finished though there’s message said the update has been to version 2.14. what’s more, later when I try cryosparcm, I have the error supervisorctl: command not found, I cannot start cryosparc now. Any suggestion? Thanks a lot!

the error message during installation is:

 Preparing transaction: done
Verifying transaction: done
Executing transaction: failed
ERROR conda.core.link:_execute(568): An error occurred while uninstalling package 'defaults::pip-10.0.1-py37_0'.
OSError(13, 'Permission denied')
Attempting to roll back.

Rolling back transaction: done

CondaMultiError: [Errno 13] Permission denied

  ------------------------------------------------------------------------
    Done.
    conda packages installation successful.
  ------------------------------------------------------------------------
  Preparing to install all pip packages...
  ------------------------------------------------------------------------
DEPRECATION: Python 2.7 will reach the end of its life on January 1st, 2020. Please upgrade your Python as Python 2.7 won't be maintained after that date. A future version of pip will drop support for Python 2.7.
Processing ./deps_bundle/python/python_packages/pip_packages/Flask-JSONRPC-0.3.1.tar.gz
Processing ./deps_bundle/python/python_packages/pip_packages/Flask-PyMongo-0.5.1.tar.gz
Processing ./deps_bundle/python/python_packages/pip_packages/libtiff-0.4.2.tar.gz
    Complete output from command python setup.py egg_info:
    Traceback (most recent call last):
      File "<string>", line 1, in <module>
      File "/tmp/pip-req-build-25aeWM/setup.py", line 77, in <module>
        from numpy.distutils.core import setup, Extension
    ImportError: No module named numpy.distutils.core
    
    ----------------------------------------
Command "python setup.py egg_info" failed with error code 1 in /tmp/pip-req-build-25aeWM/
  ------------------------------------------------------------------------
    Done.
    pip packages installation successful.
  ------------------------------------------------------------------------
  Main dependency installation completed. Continuing...
  ------------------------------------------------------------------------
  Completed.
  Currently checking hash for mongodb
  Dependencies for mongodb have changed - reinstalling...
  ------------------------------------------------------------------------
  mongodb 3.4.10 installation successful.
  ------------------------------------------------------------------------
  Completed.
  Completed dependency check. 

Sincerely,
Jinru

Hi All,

I reboot my workstation, and download the latest version and install, now everything ok. Sorry for the previous report. But still curious why my direct update by “cryosparcm update” will cause this issue.

Thanks!

Jinru