Recently our workstation encountered a power outage while cryosparc was running. After restarting the workstation I cannot login to the workstation anymore. Our IT department helped us reboot the system, but somehow all information of cryosparc user accounts disappeared, which means I cannot login with my previous cryosparc account (with error “user not find”). So I created a new account, and imported my old working categories. Cryosparc can display thumbnails of old jobs, but it cannot run any new job and keep staying in queue status (shown in picture). I tried to update cryosparc but it didn’t help. We are hesitating to reinstall cryosparc because we don’t want to lose our jobs. Could anyone help with this? Thank you very much!