cryoSPARC on OpenSuse 13

If running cryoSPARC on OpenSuse 13, you may receive “An unknown error occurred” message when trying to visualize or run experiments. The problem is likely that that on OpenSUSE, the ifconfig utility (used in cryoSPARC for reporting license status to our servers) is not in a normal user’s PATH.

Please try the following (as the user running cryosparc):

ln -s /sbin/ifconfig ~/bin/

then verify ifconfig is okay with

which ifconfig
ifconfig

Then you can re-start cryosparc:

cryosparc stop
cryosparc start