cryoSPARC license server

Install, Configure and Update
1

Hi，
I faced this problem “Error connecting to cryoSPARC license server. Checking local license file. Could not find local license file. Please re-establish your connection to the license servers.”
I tried to do curl https://get.cryosparc.com. The respondense was curl: (6) Could not resolve host: get.cryosparc.com
I also tried modifying the CRYOSPARC_INSECURE variable to be true and restart cryosparc . The problem still existed . So how to solve this problem? Even if i updated to cryosparc v3.2. It didn’t work.

2

Dear @Peter, can you please DM me the exact commands you are trying, along with your license ID?

3

Hi spunjani,
The problem has been fixed. I realized it was my network problem. I changed the DNS. It worked!
Thank you for your response :smiley:

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