cryosparc v 2.15
User tries to activate account using registration token
Web page does not respond when “Create account” button is pushed.
cryosparc2_master/run/webapp.log did not provide any hints.
Are there any known fixes for this problem, or suggestions for troubleshooting?
Can you please confirm you’re using either Chrome, Firefox or Safari? Because cryoSPARC is running locally on a machine directly instead of the public internet, some institutions have trouble with the sign up process on Chrome - we are working to resolve this issue. If you have the ability to use Safari, is known to work well.
Yes. Tried on chrome, firefox, edge. succeeded on safari. Thanks.