Hi @Heather,
Actually, I believe I’ve spotted the issue! It looks like during the installation, the email was incorrectly typed (ending is “eud” instead of “edu”). You can fix this:
- Enter the MongoDB shell:
cryosparcm mongo - Once in the MongoDB shell, run this command:
db.users.update({ 'emails.0.address': 'incorrect@domain.eud' }, { $set: { 'emails.0.address': 'correct@domain.edu' } })
(Make sure to replace the incorrect and correct email addresses, respectively)
You should finally be able to log in using the intended email address!
- Suhail