Cannot stop/start/restart cryosparcm

Install, Configure and Update
1

We use Cryosparc very normal before, never upgraded, someday cryosparcm is not working and the screen displays the following information. How can I solve it?
(base) [fbh@localhost ~]$ cryosparcm stop
/home/fbh/16TData/software_backup/Cryosparc-zcx/cryosparc_master/deps/anaconda/etc/profile.d/conda.sh: line 34: /opt/Cryosparc-zcx/cryosparc_master/deps/anaconda/bin/conda: No such file or directory
Warning: Could not activate conda environment; this indicates that a cryoSPARC installation is either incomplete or in progress
/home/fbh/16TData/software_backup/Cryosparc-zcx/cryosparc_master/bin/cryosparcm: line 174: supervisorctl: command not found
CryoSPARC is running.
Stopping cryoSPARC
/home/fbh/16TData/software_backup/Cryosparc-zcx/cryosparc_master/bin/cryosparcm: line 1080: supervisorctl: command not found

(base) [fbh@localhost ~]$ cryosparcm start
/home/fbh/16TData/software_backup/Cryosparc-zcx/cryosparc_master/deps/anaconda/etc/profile.d/conda.sh: line 34: /opt/Cryosparc-zcx/cryosparc_master/deps/anaconda/bin/conda: No such file or directory
Warning: Could not activate conda environment; this indicates that a cryoSPARC installation is either incomplete or in progress
Traceback (most recent call last):
File “”, line 1, in
File “/home/fbh/16TData/software_backup/Cryosparc-zcx/cryosparc_master/cryosparc_compute/init.py”, line 9, in
from . import dataset # noqa
^^^^^^^^^^^^^^^^^^^^^
File “/home/fbh/16TData/software_backup/Cryosparc-zcx/cryosparc_master/cryosparc_compute/dataset.py”, line 33, in
from cryosparc_tools.cryosparc.dataset import Dataset, Row, Spool
File “/home/fbh/16TData/software_backup/Cryosparc-zcx/cryosparc_master/cryosparc_tools/cryosparc/dataset.py”, line 53, in
from .core import Data, DsetType
ModuleNotFoundError: No module named ‘cryosparc_tools.cryosparc.core’
Traceback (most recent call last):
File “”, line 1, in
File “/home/fbh/16TData/software_backup/Cryosparc-zcx/cryosparc_master/cryosparc_compute/init.py”, line 9, in
from . import dataset # noqa
^^^^^^^^^^^^^^^^^^^^^
File “/home/fbh/16TData/software_backup/Cryosparc-zcx/cryosparc_master/cryosparc_compute/dataset.py”, line 33, in
from cryosparc_tools.cryosparc.dataset import Dataset, Row, Spool
File “/home/fbh/16TData/software_backup/Cryosparc-zcx/cryosparc_master/cryosparc_tools/cryosparc/dataset.py”, line 53, in
from .core import Data, DsetType
ModuleNotFoundError: No module named ‘cryosparc_tools.cryosparc.core’
Starting cryoSPARC System master process…
/home/fbh/16TData/software_backup/Cryosparc-zcx/cryosparc_master/bin/cryosparcm: line 974: supervisorctl: command not found
CryoSPARC is already running.
If you would like to restart, use cryosparcm restart

(base) [fbh@localhost ~]$ cryosparcm restart
/home/fbh/16TData/software_backup/Cryosparc-zcx/cryosparc_master/deps/anaconda/etc/profile.d/conda.sh: line 34: /opt/Cryosparc-zcx/cryosparc_master/deps/anaconda/bin/conda: No such file or directory
Warning: Could not activate conda environment; this indicates that a cryoSPARC installation is either incomplete or in progress
/home/fbh/16TData/software_backup/Cryosparc-zcx/cryosparc_master/deps/anaconda/etc/profile.d/conda.sh: line 34: /opt/Cryosparc-zcx/cryosparc_master/deps/anaconda/bin/conda: No such file or directory
Warning: Could not activate conda environment; this indicates that a cryoSPARC installation is either incomplete or in progress
/home/fbh/16TData/software_backup/Cryosparc-zcx/cryosparc_master/bin/cryosparcm: line 174: supervisorctl: command not found
CryoSPARC is running.
Stopping cryoSPARC
/home/fbh/16TData/software_backup/Cryosparc-zcx/cryosparc_master/bin/cryosparcm: line 1080: supervisorctl: command not found

2

This suggests that Cryosparc-zcx/ has been moved from /opt/ to /home/fbh/16TData/software_backup/. Because absolute paths are stored in the CryoSPARC software directories after installation, moving cryosparc_master/ or cryosparc_worker/ is not supported. You may want to either move Cryosparc-zcx/ back to under /opt/, or reinstall CryoSPARC inside a suitable directory.

3

Thanks for your help! After moving files back to /opt, new error occured:
Setting up hard-coded config.sh environment variables
./install.sh: line 266: config.sh: Permission denied

4

@fbh Please can you provide the following additional details:

  1. The full command you ran before you encountered
  2. The username under which you ran the command
  3. The output of the command
    ls -al /opt/Cryosparc-zcx/cryosparc_master/