Cannot see my old project directories in updated cryosparc 3.0

Troubleshooting
1

Hi,

I have updated to new version of cryosparc 3.0.1 and cannot see any of my old project directories in my Dashboard. How do I bring them back?

Thanks

2

Hi @Anamika1,

Can you include a screenshot?
What version did you update from?

3

I was using V2.15.0 and switched to v3.0.1.

I also want to mention that before the reinstalled the new cryosparc version I have updated my CUDA version to 11.0 (from 8.0).

4

image
image3014Ă—1644 361 KB

5

Hi @Anamika1,

How did you update to v3.0.1? Did you runt he cryosparcm update command?

6

I believe we downloaded the new version. I was done by our IT person and this how he did it:
Hi Anamika,

I got the new version of CUDA (11.0.3) installed, as well as a newer version of cryosparc2 (it’s a LOT bigger than the old version!).

Basically this is what I did to install the new version of cryosparc (there were some slight differences to the “install.sh” line, since the original instructions you gave me – I think basically they added a “username” and split up “name” to be separate first and last):

------------------8<—Begin-Cut-Here—8<------------------

cd software

mkdir cryosparc2

export LICENSE_ID=“xxxxxxxxxxx”

curl -L https://get.cryosparc.com/download/master-latest/$LICENSE_ID > cryosparc2_master.tar.gz

curl -L https://get.cryosparc.com/download/worker-latest/$LICENSE_ID > cryosparc2_worker.tar.gz

tar -xf cryosparc2_master.tar.gz

tar -xf cryosparc2_worker.tar.gz

mkdir cryosparc_cache

cd cryosparc_master/

./install.sh --standalone --license $LICENSE_ID --worker_path /home/cryoem/software/cryosparc2/cryosparc_worker --cudapath /usr/local/cuda --ssdpath /home/cryoem/software/cryosparc2/cryosparc_cache/ --initial_email “anamika.patel@emory.edu” --initial_password XXXX --initial_username “apate31” --initial_firstname “Anamika” --initial_lastname " Patel"

source ~/.bashrc

cryosparcm status

cryosparcm stop

cryosparcm start

-------------------8<—End-Cut-Here—8<-------------------

7

Hi @Anamika1,

I believe you have installed a new version of cryoSPARC rather than updating your cryoSPARC instance, as explained here:
https://guide.cryosparc.com/setup-configuration-and-management/software-updates

If you still have your old instance, please run the update command there, and you should be able to see all your data again.

1 Like
8

Thanks! It is all working now.