Cannot see my old project directories in updated cryosparc 3.0


I have updated to new version of cryosparc 3.0.1 and cannot see any of my old project directories in my Dashboard. How do I bring them back?


Hi @Anamika1,

Can you include a screenshot?
What version did you update from?

I was using V2.15.0 and switched to v3.0.1.

I also want to mention that before the reinstalled the new cryosparc version I have updated my CUDA version to 11.0 (from 8.0).

Hi @Anamika1,

How did you update to v3.0.1? Did you runt he cryosparcm update command?

I believe we downloaded the new version. I was done by our IT person and this how he did it:
Hi Anamika,

I got the new version of CUDA (11.0.3) installed, as well as a newer version of cryosparc2 (it’s a LOT bigger than the old version!).

Basically this is what I did to install the new version of cryosparc (there were some slight differences to the “” line, since the original instructions you gave me – I think basically they added a “username” and split up “name” to be separate first and last):


cd software

mkdir cryosparc2

export LICENSE_ID=“xxxxxxxxxxx”

curl -L$LICENSE_ID > cryosparc2_master.tar.gz

curl -L$LICENSE_ID > cryosparc2_worker.tar.gz

tar -xf cryosparc2_master.tar.gz

tar -xf cryosparc2_worker.tar.gz

mkdir cryosparc_cache

cd cryosparc_master/

./ --standalone --license $LICENSE_ID --worker_path /home/cryoem/software/cryosparc2/cryosparc_worker --cudapath /usr/local/cuda --ssdpath /home/cryoem/software/cryosparc2/cryosparc_cache/ --initial_email “” --initial_password XXXX --initial_username “apate31” --initial_firstname “Anamika” --initial_lastname " Patel"

source ~/.bashrc

cryosparcm status

cryosparcm stop

cryosparcm start


Hi @Anamika1,

I believe you have installed a new version of cryoSPARC rather than updating your cryoSPARC instance, as explained here:

If you still have your old instance, please run the update command there, and you should be able to see all your data again.

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Thanks! It is all working now.