Cache delete error

I am getting an error when my cache is full and files need deleting. It works fine if I manually delete some files from the cache folder and restart the job.

This feature did work at first for this install and it then stopped working so I don’t think it is a permissions problem.

Traceback (most recent call last):
File “cryosparc2_worker/cryosparc2_compute/”, line 78, in
File “cryosparc2_worker/cryosparc2_compute/jobs/nonuniform_refine/”, line 97, in
File “cryosparc2_compute/”, line 65, in read_blobs
u_blob_paths = cache.download_and_return_cache_paths(u_rel_paths)
File “cryosparc2_compute/jobs/”, line 117, in download_and_return_cache_paths
keys = rc.cli.cache_request_check(worker_hostname, rc._project_uid, rc._job_uid, rel_paths)
File “cryosparc2_compute/”, line 28, in func
r =, json = data, headers = header, timeout=self.timeout)
File “/raid/benond/Cryosparc_v2_Install/cryosparc2_worker/deps/anaconda/lib/python2.7/site-packages/requests/”, line 116, in post
return request(‘post’, url, data=data, json=json, **kwargs)
File “/raid/benond/Cryosparc_v2_Install/cryosparc2_worker/deps/anaconda/lib/python2.7/site-packages/requests/”, line 60, in request
return session.request(method=method, url=url, **kwargs)
File “/raid/benond/Cryosparc_v2_Install/cryosparc2_worker/deps/anaconda/lib/python2.7/site-packages/requests/”, line 533, in request
resp = self.send(prep, **send_kwargs)
File “/raid/benond/Cryosparc_v2_Install/cryosparc2_worker/deps/anaconda/lib/python2.7/site-packages/requests/”, line 646, in send
r = adapter.send(request, **kwargs)
File “/raid/benond/Cryosparc_v2_Install/cryosparc2_worker/deps/anaconda/lib/python2.7/site-packages/requests/”, line 529, in send
raise ReadTimeout(e, request=request)
ReadTimeout: HTTPConnectionPool(host=‘’, port=39002): Read timed out. (read timeout=120)

Hey @donaldb,

The team is looking into this error message. We’ll get back to you soon!