Authentication failed - License-ID mismatch

Install, Configure and Update
1

when I try to install using the install.sh script I am prompted with the following error for some reason
ServerError: Authentication failed - License-ID mismatch.
Please ensure cryosparc_master/config.sh and cryoparc_worker/config.sh have the same CRYOSPARC_LICENSE_ID entry
or CRYOSPARC_LICENSE_ID is set correctly in the current environment.
See CryoSPARC Architecture and System Requirements | CryoSPARC Guide for more details.

2

can you help on this @wtempel I am trying to install this using standalone installation

3

@aggsh Is this a duplicate of your question in Curl command dependency - #4 by aggsh?

4

yes but that curl command I got it installed from admin so I thought of making a new thread for this

1 Like
5

Where exactly and during which activity (command or GUI action) did you observe this error?
If you encountered the error on the command line, please provide

  • the full command (but redacting license id and password, if needed)
  • any text above the error message