An issue with v4.0 update

Hi, after updating to v4.01, I faced a problem “User not found”. Re-starting the computer did not help. I can not log in.
Any suggestion?! L.

Please can you (with CryoSPARC running), execute
cryosparcm cli "get_scheduler_targets()"
and post the command’s output here?
This is to confirm that old records from the CryoSPARC database are accessible.

[{‘cache_path’: ‘/scratch/cryosparc_cache’, ‘cache_quota_mb’: None, ‘cache_reserve_mb’: 10000, ‘desc’: None, ‘gpus’: [{‘id’: 0, ‘mem’: 11552096256, ‘name’: ‘GeForce RTX 2080 Ti’}, {‘id’: 1, ‘mem’: 11554717696, ‘name’: ‘GeForce RTX 2080 Ti’}, {‘id’: 2, ‘mem’: 11554717696, ‘name’: ‘GeForce RTX 2080 Ti’}, {‘id’: 3, ‘mem’: 11554717696, ‘name’: ‘GeForce RTX 2080 Ti’}], ‘hostname’: ‘xxxxxxx’, ‘lane’: ‘default’, ‘monitor_port’: None, ‘name’: ‘c108499’, ‘resource_fixed’: {‘SSD’: True}, ‘resource_slots’: {‘CPU’: [0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39], ‘GPU’: [0, 1, 2, 3], ‘RAM’: [0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23]}, ‘ssh_str’: ‘cryosparc_user@c108499’, ‘title’: ‘Worker node c108499’, ‘type’: ‘node’, ‘worker_bin_path’: ‘/home/cryosparc_user/software/cryosparc/cryosparc2_worker/bin/cryosparcw’}, {‘cache_path’: ‘/scratch/cryosparc_cache’, ‘cache_quota_mb’: None, ‘cache_reserve_mb’: 10000, ‘desc’: None, ‘gpus’: [{‘id’: 0, ‘mem’: 11552096256, ‘name’: ‘GeForce RTX 2080 Ti’}, {‘id’: 1, ‘mem’: 11554717696, ‘name’: ‘GeForce RTX 2080 Ti’}, {‘id’: 2, ‘mem’: 11554717696, ‘name’: ‘GeForce RTX 2080 Ti’}, {‘id’: 3, ‘mem’: 11554717696, ‘name’: ‘GeForce RTX 2080 Ti’}], ‘hostname’: ‘localhost’, ‘lane’: ‘localhost’, ‘monitor_port’: None, ‘name’: ‘localhost’, ‘resource_fixed’: {‘SSD’: True}, ‘resource_slots’: {‘CPU’: [0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39], ‘GPU’: [0, 1, 2, 3], ‘RAM’: [0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23]}, ‘ssh_str’: ‘cryosparc_user@localhost’, ‘title’: ‘Worker node localhost’, ‘type’: ‘node’, ‘worker_bin_path’: ‘/home/cryosparc_user/software/cryosparc/cryosparc_worker/bin/cryosparcw’}]

Please can you send me the output of
cryosparcm listusers
in a forum direct message?
Is the email address that you used during your login attempt show in that output?

Did you ensure the capitalization of the email address used for login matched the capitalization of the email address in the output of
cryosparcm listusers
?