Volume viewer error

Troubleshooting
5

@fkrupp @builab Users who experienced problems with the web app or cryosparc-tools in CryoSPARC version 4.5.x may have, as a workaround, included a line beginning with

export GUNICORN_CMD_ARGS=

in the cryosparc_master/config.sh file.

We have learned that these custom settings may disrupt an Attach Project action and other long-running processes.

If the cryosparc_master/config.sh file of your CryoSPARC instance includes a definition of GUNICORN_CMD_ARGS, we recommend you

  1. remove from cryosparc_master/config.sh any line that includes the GUNICORN_CMD_ARGS definition
  2. then, if the instance version is
    1. 4.5.3 with the 240807 patch applied or a newer version of CryoSPARC, restart CryoSPARC
    2. 4.5.3 without the 240807 patch, apply patch 240807 for v4.5.3 or upgrade CryoSPARC to the latest version (v4.6.0 at time of this writing)
    3. 4.5.0, v4.5.1 or v4.5.2, upgrade CryoSPARC to the latest version
  3. examine CryoSPARC projects for which the Attach Project action has been performed while custom GUNICORN_CMD_ARGS were effective. It is possible that not all jobs present in the relevant project directory at that time were imported. The affected job directories may be overwritten by jobs newly created in the incompletely-attached project.