Version mismatch after updating to CS4.4

[haomingz]

Hello CS support team,

We updated from CS4.3.1 to the latest version CS4.4 The update (cryosparcm update) went well with no error. But when we run CS4.4, we received an error about version mismatch “AssertionError: Version mismact! worker version (v4.3.1) and Master version (v4.40) are not the same. Please update”. I appreciate your help to fix this problem. Thanks.

[olibclarke]

Master Worker version mismatch after update to v3.3.1

We updated CS v3.2.0 to v3.3.1. The update went well. But with the new version of CS it gave an error of Master Worker version mismatch as shown below: File “cryosparc_worker/cryosparc_compute/run.py”, line 46, in cryosparc_compute.run.main AssertionError: Version mismatch! Worker version (v3.2.0+211012) and Master version (v3.3.1) are not the same. Please update. We updated again but it did not resolve the problem. Please advise how to fix it without loss of current processed data. Thank you…

[haomingz]

Thanks for your response. We fixed it by manually updating the worker node. For some reason it was not automatically done with CS4.4. It’s working now.