User not found and app stopped after hostname change

The empty users list is consistent with a “fresh” CryoSPARC database. A fresh database could have been created during CryoSPARC startup if the CRYOSPARC_DB_PATH variable inside cryosparc_master/config.sh does not point to the correct database directory.
What is the output oft he command

cryosparcm status | grep -v LICENSE_ID

?

What did this change entail:

  • reinstallation of the software?
  • a hostname change without changes of underlying storage or software installation?

Is this topic related to Database EXITED after accessing projects in the GUI. Does it concern the same CryoSPARC installation?