User issue when updating from CryoSparc 2.15 to 3.0

Just to summarize (so other users don’t have to go through the complete conversation)

Issue: Installed CS 3.0, but encountered ‘User not found’ error on the platform (probably because I installed while CS 2.15 was still on the system on a different port).

Other issue: Needed to access project from CS 2.15

Solution:

  1. Edit cryosparc database path. Replace 3.0 (default) path to 2.15 (previous version) path in the 3.0 in

    cryosparc_master/config.sh

  2. In the same file (config.sh) update the port to the previous port to which the database was connected. In my case that was replacing 61000 to 39000.

  3. Save the file

  4. Restart the workstation.

  5. cd into the cryosparc2_master and stop cryosparc instance:

    cd /path/to/cryosparc2_master
    bin/cryosparcm stop

  6. cd into the cryosparc_master. Stop and then start the instance

    cd /path/to/cryosparc_master
    bin/cryosparcm stop
    bin/cryosparcm start

  7. Open web browser and go to localhost:39000

4 Likes