Dear cryosparc live team,
As shown in the attached image, the summarized thumbnail for individual exposures can not be displayed. Any suggestions would be highly appreciated!
I’ve had this happen occasionally when network traffic was high. If you switch to a different exposure and back, do they update?
@Nier-Cryo If this turns out to be not due to temporary network issues, please can you email us
- the url that you type in your browser to access CryoSPARC Live
- the tgz file created by the command
cryosparcm snaplogs - browser debugging logs (details)
It won’t be updated when I switched back and forth from different exposures at that time. But today this issue somehow got fixed itself, probably due to the release of the high network usage as you mentioned. Thanks for your help!
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