Live 2D classification stuck in building mode and "could not queue 2D class job"

[cryofun]

Running cryosparc live and 2D classification tab is stuck on “Configure Streaming Classification” page. When I click Queue, it says “Could not queue 2D classification job”

I tried pausing and restarting the live session. I also deleted the live 2D job from the workspace. It still gives the deleted job number in the live 2D builder.

Thanks for any help.

[cryofun]

I also get “Could not build ab-initio job” when I click “build a new job with custom parameters”
It seems cannot build any live jobs

[wtempel]

@cryofun Please can you post screen shots of the

• lefthand tab bar of the Live session
  
  
• Live session’s associated workspace in Card view
  
  

[Juha]

We are having the same issue.

[wtempel]

Thanks for your post @Juha.

What version of CryoSPARC are you using?
Is it possible that a 2D Class (S) job was deleted from the workspace associated with the Live session?

[Juha]

Version 4.4.0. It’s possible that a previous 2D classification job was killed and also deleted

[wtempel]

@Juha Does this command

@fhu

If you run cryosparcm rtpcli "phase2_refine_clear('P50', 'SX')" (Replace X with your session number), it will clear the refinement job and let you try recreating it.

help in your case?

[hickschadw]

I had this same issue and found a solution that worked for me. I ran <cryosparcm rtpcli “phase2_class2d_clear(‘PX’, ‘SY’)”> *replace X with project number and replace Y with session number.

This cleared the glitched streaming 2D classification job allowing me to start a new streaming 2D classification job in the same cryosparc live session.

I hope this helps!
-Chad Hicks