Issues with login on the CS webinterface for some users

Troubleshooting
5

Hi Suhail

I can se some connection refused errors when issuing cryosparcm log webapp | tail -n 100 :

error in interactive request { RequestError: Error: connect ECONNREFUSED x.x.x.x:44019
    at new RequestError (/opt/cryosparc_master/cryosparc_webapp/bundle/programs/server/npm/node_modules/request-promise-core/lib/errors.js:14:15)
  error:
    at new RequestError (/opt/cryosparc_master/cryosparc_webapp/bundle/programs/server/npm/node_modules/request-promise-core/lib/errors.js:14:15)
error in interactive request { RequestError: Error: connect ECONNREFUSED x.x.x.x:42881
    at new RequestError (/opt/cryosparc_master/cryosparc_webapp/bundle/programs/server/npm/node_modules/request-promise-core/lib/errors.js:14:15)
  error:
    at new RequestError (/opt/cryosparc_master/cryosparc_webapp/bundle/programs/server/npm/node_modules/request-promise-core/lib/errors.js:14:15)
error in interactive request { StatusCodeError: 500 - "<!DOCTYPE HTML PUBLIC \"-//W3C//DTD HTML 3.2 Final//EN\">\n<title>500 Internal Server Error</title>\n<h1>Internal Server Error</h1>\n<p>The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.</p>\n"
    at new StatusCodeError (/opt/cryosparc_master/cryosparc_webapp/bundle/programs/server/npm/node_modules/request-promise-core/lib/errors.js:32:15)
  message: '500 - "<!DOCTYPE HTML PUBLIC \\"-//W3C//DTD HTML 3.2 Final//EN\\">\\n<title>500 Internal Server Error</title>\\n<h1>Internal Server Error</h1>\\n<p>The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.</p>\\n"',
  error: '<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2 Final//EN">\n<title>500 Internal Server Error</title>\n<h1>Internal Server Error</h1>\n<p>The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.</p>\n'

It states the server (or DB?) may be overloaded… we actually do see some refresh issues in the CS webapp combined with this login issue… it may be related